I stayed here under a 3 night package which was supposed to include free internet in the rooms. So I used the internet on the TV and was charged $24.95 per day of use. Yes, you had to confirm the charge on the screen but I assume that this would be credited back (a common practice in some hotels). Nowhere did it state in their marketing that the 3 night package didn't include TV internet. The person at reception was rather abrupt when I questioned this (I got the feeling that other customers were similarly misled). So, although it was a good stay, it left a sour taste ....
As a hotel the location is great as it's right on the Yarra with the Crown close by. The lobby is impressive. The service good. The indoor swimming pool is good and so is the jacuzzi.
The rooms are unexceptional though. Not much character. I much prefer the Windsor which has a lot more character. The Langham has plumbing issues as I woke up one morning at 4am to some rather loud plumbing noise. When you run water from the basin, you hear it running in the floor trap.
Perhaps I'm still unhappy about the internet TV charge. Not much money but no one likes being taken advantage of.
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- Also Known As:
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