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“Elegant hotel in a great location” 5 of 5 stars
Review of The Langham, Melbourne

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The Langham, Melbourne
5.0 of 5 Hotel   |   1 Southgate Ave | Southbank, Melbourne, Victoria 3006, Australia   |  
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Ranked #1 of 171 hotels in Melbourne
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
“Elegant hotel in a great location”
5 of 5 stars Reviewed September 10, 2011 via mobile

We stayed here for 5 days in September in a king river room. The staff were attentive and even surprised us with a birthday cake for my husband's birthday! The breakfasts were great although when the hotel is busy then the service in the restaurant gets a little bit slow. Otherwise its a lovely hotel in a great location with very good staff. Will definitely stay here again.

  • Stayed September 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (641)
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Geelong, Australia
Top Contributor
91 reviews 91 reviews
35 hotel reviews
Reviews in 38 cities Reviews in 38 cities
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed September 8, 2011

We like to get away for a weekend in Melbourne at least once or twice a year. We decided this time to try the Langham as we had heard lots of positive reviews and thought it might be nice to stay on the other side of the river.

The hotel is in a good location, however the Southbank area was under a lot of construction whilst we were there.

Upon arrival at the hotel we were very impressed by the foyer, it is quite lavish. Check in was excellent, the service could not be faulted.

We chose a king room with river view. The room itself was nice, but really nothing special. The view is lovely, especially at night. The furniture is a little dated, but I guess this is the look the hotel is going for. Decor wise an update is really in order, a new coat of paint would not go astray! The carpet also needs replacement, it is old and flat.

The bathroom had a separate shower, however it was very dark and the shower head was like something out of the 80's, it was terrible. The bathtub is small and they provide no bubble bath - if you want that you have to pay for it!!

Now to the bed. I have to admit, we have a lovely king size bed at home, so when it comes to hotels, I really expect quality. The bed was saggy and the mattress protector was lumpy. Really not nice at all, it is in need of an update!

We had planned on using the pool whilst we were at the hotel, but when we ventured down to check it out, we found the tempurature to be quite cool. There were people swimming, but for me, it was too cold. The spa bath was full, so we did not bother having a dip.

Overall I would say The Langham is average. It is nice, but for me, there is no wow factor. For the price you pay, a wow factor is expected. I really could not fault the staff as their service was excellent. But the hotel itself is dated, a renovation should be on the cards! There are better hotels in Melbourne - for me, next time I would go back to The Westin Or The Sofitel, for this price bracket they certainly have a bit of an edge over The Langham.

  • Stayed August 2011, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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DavidLM_LanghamMelb, Guest Relations Manager at The Langham, Melbourne, responded to this review, September 15, 2011
Dear MerryMegs.
Thank you for your review. We are pleased you liked our hotel foyer, check-in and the room. Next time, please ask for a Grand Room, which are our redecorated rooms that continue our theme of "classical elegance" and also include our new "blissful beds".
David Landis-Morse
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Bowral, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 8, 2011

The Langham Melbourne was elegant, gorgeous and so very lovely. Our room was fantastic, overlooking the Yarra and city skyline, I could have definitely taken the bed home it was so divine!

We enjoyed a lovely winter's swim, jacuzzi and took advantage of the lounges out on the deck in the Sunday morning sunshine - pure bliss. Next time am going to book into the Chuan Spa and treat ourselves just that bit more too!!

Have never had such wonderful service in a hotel, every staff member went above and beyond and made us feel like VIPs. So helpful, congenial and fun too. Being woken up from our lazy afternoon nap to a special birthday cake was really humbling, and so very delicious. The breakfast buffet was like a show - the atmosphere is so much fun - and the food is in abundance, so many choices I felt like a kid in a candy store.

We went out for dinner, and returned to our room having been "turned down" - it was such a pleasant surprise, one we've never experienced before - and I do think I have Concierge to thank as he knew we were on our way to an amazing dinner and can only imagine he had organised for us to relax our very full bellies as soon as we walked in our door! We almost had to 'jump' into the bed it looked so inviting.

Despite a weekend of food indulgence, we couldn't help ourselves and had to partake in High Tea whilst waiting for our lift back to the airport - what a way to end our delictable stay.

The Langham Melbourne is beyond doubt one of the most elegant and excellent hotels I have stayed in. We're already planning our return before the end of the year!

PS...we ordered a pair of The Langham's European pillows as soon as we got home!

Room Tip: We stayed on the 21st floor - it was fabulous - in a grand river room.
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  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kawerau
Senior Contributor
42 reviews 42 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed September 6, 2011

Ive stayed at alot of the Langham hotels and this was rated really high and we were so excited to try The Langham Melbourne but we think it lacks the feel of other Langham hotels. Everything here is expensive but you don't usually mind paying when the food and service are of high quality. I think there are alot of other nice hotels that you could get better value for money and a enjoyable stay in this area!

  • Stayed August 2011, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidLM_LanghamMelb, Guest Relations Manager at The Langham, Melbourne, responded to this review, September 15, 2011
Dear Ntegra
Thank you for taking the time to review us. We are pleased that you ranked our Sleep Quality and Cleanliness highly. Please contact our Reservations staff directly next time and they will gladly suggest packages that guarantee great value.
David Landis-Morse
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Sydney, Australia
1 review
5 of 5 stars Reviewed September 6, 2011

Spend sometime at the Bar....and you may as well order the very best fish sandwich.

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sydney, Australia
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 5, 2011

We had a beautiful weekend with great service. The decor was elegant and romantic> The location was excellent as it is central on Southbank. I would say it is expensive for even a 5 star hotel. The Aria Bar was extremely busy both nights and afternoons on the weekend, so it you want to have a drink or high tea I suggest get there early.

  • Stayed September 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Perth, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 5, 2011

Service was A1 with friendly & very helpful staff. Valet parking took care of the car. A pleasant walk to the city for shopping or shows. Didn't get the chance to try a meal there but the restaurant looked great & was full. Our spa suite was of the highest standard with views of the river and a bed to die for. We also loved the great coffee & chocolates.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Langham, Melbourne

Address: 1 Southgate Ave | Southbank, Melbourne, Victoria 3006, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Melbourne
#1 On the Beach Hotel in Melbourne
#1 Family Hotel in Melbourne
#1 Spa Hotel in Melbourne
#2 Romantic Hotel in Melbourne
#2 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Langham, Melbourne 5*
Reservation Options:
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Also Known As:
The Langham, Melbourne Hotel Melbourne

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