This hotel chain was new to me. It was a surprise to me that it was five star as it had been booked for my work conference and I had no idea this was the case. I was impressed by the smell and look of the front entrance. I know when I say smell people are like.. what?? But the entrance always contained the distinct smell of flowers.
The hotel room although nothing amazing spectacular was simple and contained more personal condiments and luxury items than almost all chains and hotels that I had stayed in. Although the hotel altogether possessed a slightly more feminie tone, this did not in any way affect it negatively.
The linen was clean and comfortable making for a great sleep. Entertainment was good as the movies were up to date and the channels on offer always made for a decent viewing when bored. When TV was first used the movie buying option cause a few problems and had to call reception. However, the staff were exceptional in dealing with the issue promptly and keeping me in the loop the whole way through of the status as well as to remove any charges associated.
Tried the room service and this was not too bad. Although the menu left a little bit to desire in descriptions as well as overall choice, the food was not too bad and wait times both times were no more than 30 mins as is to be expected.
The restaurant for breakfast though was magnificent. From all the regular amenities you expect from a five star chain eg. chef making custom ordered eggs there were also some added pleasures from chocolate fondue to a block of honey comb ready to be chiselled out by guests.
Overall I enjoyed my stay and have no problems recommending it to anyone looking for a beautiful hotel to stay in the Southbank district looking for great service, food and a luxury and will have no problems in saying I will stay their again!
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- Also Known As:
- The Langham, Melbourne Hotel Melbourne