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“Good Location - Good Rooms and Kitchen” 4 of 5 stars
Review of Flinders Landing Apartments

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Flinders Landing Apartments
4.0 of 5 Hotel   |   161 Flinders Lane, Melbourne, Victoria 3000, Australia   |  
Hotel amenities
Ranked #65 of 158 Hotels in Melbourne
Warrnambool
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Good Location - Good Rooms and Kitchen”
4 of 5 stars Reviewed May 3, 2012

I enjoyed staying here on a recent business trip.

The rooms are large andclean, seperate bedroom to the living room. Its great to have a full kitchen so you can make yourself something to eat late at night when work.

Internet speed was good but a bit expensive.

  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestStKildaRoad, Manager at Flinders Landing Apartments, responded to this review, May 7, 2012
Dear Mordi35
Thank you for taking the time to write a review of our property. It is great to hear you enjoyed your stay and recognized how spacious and clean our apartments are. While there are so many great restaurants in the city, if you are staying with us for an extended period of time, sometimes you just feel like a home cooked meal and a break from eating out. Our fully equipped kitchens allow you to cook up a storm in your apartment.
We have great corporate rates available that can include wireless internet. If you choose to stay with us in the future let us know your in Melbourne for business and we can arrange a great corporate rate for you.
Thanks again for your review.
We hope to see you in the near future.
Kind Regards
Jessica Mullen
Property Manager
Quest on Flinders Lane
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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109 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Any
English first
Midlands, UK
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 23, 2012

I stayed here for 4 weeks while working in Melbourne's CBD. The accommodation is adequate and everything in the apartment worked as it should. Having your own laundry facilities is useful.

At night noise from the city could be heard quite clearly until the early hours, this is because of the single glazed windows. However, the saving grace is the fantastic location. 5 minutes walk gets you to Flinders Lane station, Federation Square, the central shopping district, etc.

If you plan to hire a car be careful as parking in the area can be expensive A 2 minute walk will get you to the Avis office in the Hyatt hotel which is very useful though.

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestStKildaRoad, Manager at Flinders Landing Apartments, responded to this review, April 25, 2012
Dear Michael

Thank you very much for your review of our property. I am pleased to hear you enjoyed your extend stay with us. Our apartments are well equipped with kitchen, laundry and everything else you could need on a business trip or vacation.
Our great central location is very handy being in the heart of the CBD with public transport, dining options, entertainment and shopping at your doorstep. The city does come with its noise, however most of our windows are double glazed to minimize the noise indoors.
Parking in the city can be expensive, we do have parking available in a lot next to us and if guests are staying for an extended period we can negotiate parking fees which are significantly lower than you may find elsewhere in the area.

Thank you again for reviewing our property,we hope to see you back again when you are next in town.

Kind Regards
Jessica Mullen
Property Manager
Quest on Flinders Lane
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal
Level Contributor
54 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed January 14, 2012

Spent 5 nights in this great apartment-hotel. Had the ground floor one bedroom apartment which was at the back. No noise from street. Great service at reception and daily room service. A five-minute walk to Federation Square and Southbank. Close to tram and train. Highly recommend this gem.

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestStKildaRoad, Manager at Flinders Landing Apartments, responded to this review, January 15, 2012
Thankyou for your review of our property. We appreciate the positive feedback regarding our staff and apartments. We especially thankyou for recommending us to other travelers so they can experience the same great service and apartments.
We look forward to welcoming you back to Quest on Flinders Lane when you are next in Melbourne.
Kind Regards
Jessica
Property Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsinki, Finland
Level Contributor
79 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed December 15, 2011

I stayed at Quest on Flinders Lane in 2BR apartment for three nights with my wife and two kids. The apartment was spacious and in great shape, and the service was excellent. We paid AUD199 per night, including one weekend night. Had we known the quality of the place, we would have reserved more time in Melbourne.

LOCATION
The location is as central as it gets. Flanders St station and the circle line tram stop are only one block away, and there are probably a couple of hundred restaurants, cafes and shops withing two or three blocks of the apartment, including Coles Central for groceries. Parking isn't included in the rate, but residents can park at neighboring garage for AUD 20 per day (or exit) which is very modest considering the location and regular parking rates. For drivers the location isn't that great because it takes quite some time to get out of downtown or even just around the block due to one-way streets and downtown traffic.

APARTMENT
The apartment was pretty large with good couches, dining table and well functioning kitchen. There was also a dishwasher and french press available in the apartment, which we hadn't seen in any other rental apartments or cabins during out 3,5-week trip around Australia. One bedroom had a queen bed, and the other one two good single beds. The mattresses and bedding were again better than in any of the 7 comparable and similarly priced properties where we stayed before reaching Melbourne. There were two very clean bathrooms with toiletries provided. The apartment was remarkably quiet considering the location. There's also a washing machine and a dryer in the apartment in case you need to do some maintenance.

FACILITIES
The apartment building doesn't provide any facilities as such except reception. There's no garden, BBQ, or playground, which is natural for a property in such central location. Closest playground that we found is some 15-20 minutes walk from the building behind Melbourne Museum.

SERVICE
The service was excellent as well. We arrived late, but there was a person to let us in and helping us carry our luggage and numerous bags from the rain to the elevator. Daily paper, city maps and such were supplied, and the reception opening hours were long. Apartment was serviced on al days except Sundays and public holidays, which was fine. There were also some menus and contact information of nearby restaurants for ordering food, but we ended up eating out and cooking ourselves.

VERDICT
We'd definitely stay at the Quest on Flinders Lane again, especially if we didn't have a rental car. The apartment would be great for a longer stay, and they'd then probably offer even better rates. The apartment would be as good for a family as for two couples.

Room Tip: I recommend a room in higher floors as the street is very busy with cars and pedestrians from early...
See more room tips
  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestStKildaRoad, Manager at Flinders Landing Apartments, responded to this review, January 8, 2012
Thankyou so much for your detailed review of our property!
It is very encouraging to here such positive feedback and to know you thoroughly enjoyed your stay with us at Quest on Flinders Lane.
We do specialize in long term accommodation and do have excellent rates available for extended stays.
We look forward to welcoming you and your family back in the near future.
Kind Regards
Jessica
Property Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hobart, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed November 26, 2011

We stayed in a 2 bedroom apartment (4C) for 3 nights, although the rooms were spacious there was an unpleasant smell in the room which spoilt the experience, also the rooms were a little noisy. The bathroom supplies had been opened by the previous occupants and not replaced for us. All in all for the price of $270 per night we were disappointed with our stay.

  • Stayed November 2011, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestStKildaRoad, Manager at Flinders Landing Apartments, responded to this review, January 8, 2012
Thankyou for your feedback regarding your stay with us at Quest Flinders Lane.
We apologise that your stay was let down by the smell in the apartment and the condition of the bathroom amenities.
Our staff would have been happy to replace any items you may require and may have been able to remove the smell with our odour neutralizing products that are quite effective.
We pride ourselves on having excellent housekeeping standards and welcome your feedback to continuously improve our apartments and services.
Kind Regards
Jessica
Property Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed November 9, 2011

We stayed here after moving from another serviced accommodation city apartment. At first they cleaned the room and changed the towels every second day. By week 3 I could barely get them to clean once every 5 days. This place is tired, the bed is uncomfortable, lumpy and cheap and there is a rubbish collection point behind the hotel which will wake you for about an hour emptying glass at least two times a week in the early morning. Saying this, it has great light ( despite not being able to open the windows unless you like spiders) nice enough decor and is amazingly central. It would really benefit from new linen- the towels were threadbare.

  • Stayed February 2011
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestStKildaRoad, Manager at Flinders Landing Apartments, responded to this review, January 8, 2012
Thankyou for your valuable feedback regarding our apartments.
We pride ourselves on our excellent housekeeping standards and there should have been regular housekeeping schedule for your stay. Also between services front office staff will be happy to provide you with extra amenities as required.
We are continuously updating the apartments with new furniture, linen and towels to ensure every guest has an exceptional stay.
We are in a fantastic location in the heart of the CBD so the city does have its noises but most apartments have double glazed windows and are quiet considering the city is right below.
We hope you will consider staying with us again in 2012 to see the changes in the apartments and enjoy Melbourne.
Kind Regards
Jessica
Property Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 29, 2011

My partner stayed there over a week end - 2 nights, in the penthouse, and paid over $800 - what a disaster.
He had a hand full of friends over, then went out.
He made an extra effet to leave the place in the same condition that he found it in , which was decent. He even had a friend bring a vacum cleaner, and vacumed teh whole place, washed the dishes, took out all the rubbish, made the beds.....
He recieved a call teh following day saying the house keeper found cigarette ash and butts in the master bedroom , and were charging him $300 dollars for maintence.
WHAT THE.... there was no smoking in the apartment, let alone beroom. I had washed my face, and get ready in that bathroom, there was no ash or cigarettes..... they charged the credit card. i asked for evidence, and convienctly, it was "cleaned up ".... absolute robbery. our word against theirs, and it looks like we are loosing this battle. NEVER GOING BACK -

  • Stayed August 2011, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestStKildaRoad, Manager at Flinders Landing Apartments, responded to this review, January 8, 2012
Thankyou for your feedback regarding your stay in August 2011. We appreciate your partners efforts to leave the room in a good condition.
We are a non smoking and no party property for the comfort of all guests as stated on our terms and conditions signed when checking in.
I am confident in our housekeepers standards and the penthouse apartment needs to be in exceptional condition for the next guests to arrive and would have required additional staff to clean and bring up to standard.
We do not like to charge people this cleaning fee and avoid it where possible.
I hope you did still enjoy your weekend and that you may choose to stay at Quest in the future.
Kind Regards
Jessica
Property Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Flinders Landing Apartments

Address: 161 Flinders Lane, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Business Center with Internet Access Room Service
Hotel Style:
#59 Family Hotel in Melbourne
#60 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Flinders Landing Apartments 4*
Number of rooms: 30
Official Description (provided by the hotel):
Flinders Lane is one of the CBD's most sought after residential areas, destined to become your first choice in Melbourne accommodation. All the excitement of Federation Square, Theatres, the Art Centre, Southgate and Crown Entertainment Complex surrounds you, while dozens of tiny bars, restaurants and cafes are at your doorstep. Historic Flinders Street Station and the MCG are just a short stroll away. If you're in Melbourne for business or leisure, the boutique one, two and three bedroom apartments are all complete with unique spacious interior and wireless internet. Executive and Deluxe apartments have two bathrooms and a combination of four single or king bedding. ... more   less 
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Also Known As:
Quest On Flinders Lane Hotel Melbourne

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