For the rate your are paying, you are better off topping up some money and stay at the other hotels just down the Southbank.
The service was terrible. Never once felt welcomed at the hotel. Housekeeping was impatient and rude. No bathroom amenities / slippers.
The frontdesk were permantly impatient and unwilling to help. I've stayed at many hotels and never had to settle my bills mid-way through the stay even though I gave them my credit card guarantee.
For Crown's reputation and the price I was paying, I would never stay there again.
Beds were uncomfortable.
- Also Known As:
- Hotel Crown Promenade
- Official Description (provided by the hotel):
- Relaxed, award-winning and thoroughly modern, Melbourne's Crown Promenade offers you a fresh perspective on how good a hotel can be. Located in the heart of the action - Melbourne's vibrant Southbank entertainment precinct and directly linked to the exciting Crown Entertainment Complex, Crown Promenade is also close to the CBD, the Melbourne Exhibition Centre and the city's most famous arts and sporting facilities. Eat and drink in style at Mesh restaurant or Tonic Bar, relax by the pool or take a walk to the 24 hour action of Melbourne's Crown Entertainment Complex. Sleep, eat, work or play - you can do it all in style at Crown Promenade.- Winner for ‘Deluxe Accommodation’ in the 2009 Qantas Australian Tourism Awards- Winner of the ‘Superior Accommodation Hotel of the Year’, in the 2009 Australian Hotels Association (AHA) Awards Victoria ... more less
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