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“A little bit special :-)” 4 of 5 stars
Review of Crown Promenade Melbourne

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Crown Promenade Melbourne
4.5 of 5 Hotel   |   8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia   |  
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Ranked #24 of 172 hotels in Melbourne
Adelaide, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“A little bit special :-)”
4 of 5 stars Reviewed November 13, 2013

A beautiful lobby and very friendly service from the time you step out of the taxi makes you feel a little bit special when you stay at Crown Promenade.

It's proximity to the Casino and Southbank in general makes it very appealing to anyone who wants to organise a great time in Melbourne, whether it be with your partner or a girls weekend!

The rooms are beautifully set out and the beds are so comfy! My only negative were the pillows which most would find wonderfully soft but I'm a fan of a harder pillow - but that's purely a personal preference. The rooms must be sound proof - I stayed on November 7 (Ladies day?) and didn't hear boo from outside of my room or from the busy street below.

Room service is overpriced - take the 5 minute walk into the casino and you've got a myriad of places to eat at.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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934 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (220)
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English first
Angaston, Australia
1 review
5 of 5 stars Reviewed November 13, 2013

In Melbourne for a Conference. Excellent hotel, very professional service,well located, close under cover access to the Casino, mostly under cover access to the Melbourne Covention and Exhibition Centre.

  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warrnambool
1 review
5 of 5 stars Reviewed November 9, 2013

We have stayed here twice and love going back, we looked at lots of different hotels this last visit but couldn't match the benefits of the Promenade. Their pool area with Gym etc is excellent. Their proximity to Crown Casino is great but you still get the small hotel feel with a big hotel benefits. You won't be disappointed.

Room Tip: Ask to be on the front of the Hotel up high with views of the City, on a good day you will see Ballo...
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sydney
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 9, 2013

A great place to stay and exceptional value especially when staying during the Melbourne cup carnival, the one down side to this property is when a room door closes you feel the thud and generally hear it too and it appeared to be from not just one level but a couple around you.
Had a great view from the 20th floor and will definately be back there. The coffee at breakfast in mesh is not the best quality but when you buy one from the coffee cart it is much improved and fresh.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
australia
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed November 8, 2013

after staying at the crown and the metropol i thought id try the 3rd crown and was pleasantly surprised. Decor is excellent, rooms super quiet and beds very comfy.

great location behind crown casino, you can walk there via the overpass bridge.

also had a decent city view.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 7, 2013 via mobile

Great hotel in a great location, I stayed two nights awesome room and service , highly recommend it to all travelers .
Rooms are top class with great bathrooms and facilities.

All staff are extremely helpful and friendly , it's hard to fault any part of the hotel .

The location is perfect for south bank and casino , easy walking distance to all

Stayed November 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg M, General Manager at Crown Promenade Melbourne, responded to this review, November 12, 2013
Thanks for letting us know about your recent stay at the Crown Promenade Melbourne. It is terrific to read you found the “rooms are top class with great bathrooms and facilities” and that “all the staff are extremely helpful and friendly”. Our Team is always striving to ensure our guests enjoy themselves whilst staying with us and hopefully we’ll see you back in the not too distant future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 4, 2013 via mobile

We stayed one night on the 20th floor and had a great overall experience.
The room was large with 2 comfortable queen beds. There was a couch overlooking the fabulous view.
The bathroom had a huge shower and was stylish. The towels were very narrow though.
We ate dinner at the conservatory restaurant which was an easy walk from our room.
The staff were really friendly and professional. We also swam in the pool which was warm and large enough to cater for all the guests and had an out door seating area.

  • Stayed November 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Crown Promenade Melbourne

Also Known As:
Hotel Crown Promenade
Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Luxury Hotel in Melbourne
#23 Family Hotel in Melbourne
#24 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crown Promenade Melbourne 4.5*
Official Description (provided by the hotel):
Relaxed, award-winning and thoroughly modern, Melbourne's Crown Promenade offers you a fresh perspective on how good a hotel can be. Located in the heart of the action - Melbourne's vibrant Southbank entertainment precinct and directly linked to the exciting Crown Entertainment Complex, Crown Promenade is also close to the CBD, the Melbourne Exhibition Centre and the city's most famous arts and sporting facilities. Eat and drink in style at Mesh restaurant or Tonic Bar, relax by the pool or take a walk to the 24 hour action of Melbourne's Crown Entertainment Complex. Sleep, eat, work or play - you can do it all in style at Crown Promenade.- Winner for ‘Deluxe Accommodation’ in the 2009 Qantas Australian Tourism Awards- Winner of the ‘Superior Accommodation Hotel of the Year’, in the 2009 Australian Hotels Association (AHA) Awards Victoria ... more   less 
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