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“Awesome Stay” 4 of 5 stars
Review of Crown Promenade Melbourne

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Crown Promenade Melbourne
4.5 of 5 Hotel   |   8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia   |  
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Winter Saver
Ranked #26 of 172 Hotels in Melbourne
Certificate of Excellence 2014
Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Awesome Stay”
4 of 5 stars Reviewed August 17, 2013

I was there on two occasions, one for work and one for fun. During both my stays at Crown Promenade I have stayed in the queen bed rooms that were great to sleep on. All impressions were great. Well decorated and maintained, it looks beautiful. It is an great hotel in a fantastic location and if you book earlier you can get a great price.
Check in was quick, rooms on higher floors have great views of the CBD.
It is also a paradise for the gambling lovers with its easy access to the Casino.
Breakfast and restaurant are great.

  • Stayed January 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,378 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (359)
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English first
Mumbai (Bombay), India
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 16, 2013

Stayed with family on a holiday in Australia in a small group. Excellent property, excellent location and reasonably nice experience! Checkin was smooth and quick and got rooms on higher floors with nice view of melbourne business district. During evenings, the crown property opposite to this hotel has a light and fire show which is visible from the room. Just a walk from the river, the hotel is also conveniently connected with Crown Casino opposite the lane.

Casino is a vast one with many options from small pockets like me to big ones to splurge. Rooms were large, clean and comfortable and service quick and courteous. Breakfast options looked limited but still ok. All in all a good hotel for holiday travellers who wants to see melbourne city and also got time in evenings for spending some dollars on casino.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Melbourne, Australia
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 16, 2013

I have had the pleasure of staying at the Crown Promenade on two occasions, each time with a group of girl friends. It is an incredible hotel in an unbeatable location and if you book earlier enough you can get a great price. During both my stays at Crown Promenade I have stayed in the double queen bed rooms that sleep four, perfect for a girl’s weekend away!! The rooms are spotless and beautifully presented. The bathroom is spacious (which is what you need in a room with four females). The staff were incredible and willing to go the extra mile when asked. The views from both rooms I have stayed in look over the city and are breathtaking, especially at night! Each visit we were upgraded to a late check out 12:30pm, instead of the standard 10:00am. All of the complex facilities are incredible and extremely well maintained the casino, pools, gyms, restaurants and the spa is worth every cent. Room service is fast and efficient and the food is the best provided by any hotel I have ever stayed in. This hotel will not let you down and is easily worth what you pay.

Business, Friends, Families and Couples you will not be disappointed staying here!!

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bristol
Senior Contributor
46 reviews 46 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 14, 2013

Stayed at the Crown Promenade as the first stay of a 3 week trip to Australia to follow the British Lions rugby tour.
First impressions were very favourable- the ceiling to floor window, fantastically confortable beds and great facilities.
Although the only meal I ate there was breakfast, that in itself was impressive- plenty of choice, good quality food and plenty of tea and coffee to keep us going.
It was fortuitous that it was connected to Crown Towers and the Casino by a walkway - some great bars, etc across there, not to mention the opportunity to have a flutter if it took your fancy.

Location was excellent- right next to the bars where the rugby atmosphere could be soaked up. If I'm ever fortunate to visit lovely Melbourne again, would not hesitate to stay here.

Well done, Crown Promenade in hosting an at times 'boisterous' Venatour rugby crowd!!!

Room Tip: The higher the floor, the better the view!!
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  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sydney
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2013

I always enjoy the Crown Promenade for the simple reason of its quality. The rooms are well appointed, the beds and pillows are comfortable and the staff are friendly. The location is great, the views are nice and in room dining food is always top notch. As a result I keep coming back. Only one small quibble is that the gym facilities are limited and hard to get time on during busy times so a larger offering would be better.

Room Tip: The corner room non smoking is a favourite and therefore recommended
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  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kolkata (Calcutta), India
2 reviews
5 of 5 stars Reviewed August 13, 2013

Beautiful Hotel. Wonderful rooms. From the Reception of the wonderful staff at the concierge and at the Check-in Desk to the courteous staff at the Mesh, it has been a fantastic stay. Inspite of the hotel being almost full the concierge as well as the reception greeting you with your first name is truly commendable.

The Room we stayed in was on the 21st Floor and had the most panoramic view of Melbourne's CBD. Awesome amenities with super fast WIFI. Wonderful Heated Spa Pool.

Walking Connectivity to the Tram Service and the Metro Service so going anywhere in the city was damn convenient.

Brilliant connectivity to the Casino and the 24 Hr Cafe ( Baci ) and all the other restaurants within the Crown Entertainment Zone.

Overall a wonderful experience. highly recommend to stay at this property.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
47 reviews 47 reviews
34 hotel reviews
Reviews in 24 cities Reviews in 24 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed August 13, 2013 via mobile

Stayed again at this hotel. Room on 18th floor. Pleasant view. This room had a shower only, no bath for those traveling with little kids. Business desk was very good. The complimentary water was a boutique style water which I liked 'antipodean' brand. The bed and pillows are comfortable, the air conditioning/heating worked & was easy to use. Tonic bar was good for a drink and the service was a little slow there. This hotel is across the road from the crown casino.

Stayed August 2013, traveled on business
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Additional Information about Crown Promenade Melbourne

Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in Melbourne
#19 Family Hotel in Melbourne
#21 Romantic Hotel in Melbourne
#23 Business Hotel in Melbourne
#25 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crown Promenade Melbourne 4.5*
Number of rooms: 465
Official Description (provided by the hotel):
Relaxed, award-winning and thoroughly modern, Melbourne's Crown Promenade offers you a fresh perspective on how good a hotel can be. Located in the heart of the action - Melbourne's vibrant Southbank entertainment precinct and directly linked to the exciting Crown Entertainment Complex, Crown Promenade is also close to the CBD, the Melbourne Exhibition Centre and the city's most famous arts and sporting facilities. Eat and drink in style at Mesh restaurant or Tonic Bar, relax by the pool or take a walk to the 24 hour action of Melbourne's Crown Entertainment Complex. Sleep, eat, work or play - you can do it all in style at Crown Promenade.- Winner for ‘Deluxe Accommodation’ in the 2009 Qantas Australian Tourism Awards- Winner of the ‘Superior Accommodation Hotel of the Year’, in the 2009 Australian Hotels Association (AHA) Awards Victoria ... more   less 
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Also Known As:
Hotel Crown Promenade

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