We love the convenience of this hotel, it is so easy to get everywhere from here, or you can just stay within the Crown precinct. We did note two small issues, a unhappy staff member in the Mesh Restaurant. Then at check out we asked for our bags to be brought down from our room, we were told a 10 min wait, which was fine. After 20 mins I noticed our bags at the front door on a trolley so I went over to them. The porters didn't come to ask me if they were my bags, or to help me, so I pushed the trolley outside myself and loaded my car. On reflection I could have been anyone taking those bags and no one would be the wiser. As a whole our short stay here was very good the room was very comfortable, breakfast was tasty with a great selection to choose from and the front reception staff were very welcoming.