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“Great location” 5 of 5 stars
Review of Crown Promenade Melbourne

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Crown Promenade Melbourne
4.5 of 5 Hotel   |   8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia   |  
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Summer Saver
Ranked #27 of 170 Hotels in Melbourne
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great location”
5 of 5 stars Reviewed May 6, 2013 via mobile

Only stayed one night, I had a twin room, very clean room, i had a room service breakfast it was very nice, all staff I can across where very helpful, also used valet parking very good price only $30 dollars a night would stay again

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,163 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (287)
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English first
Sydney, New South Wales, Australia
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 5, 2013

We stayed for 4 days and I must say it was very enjoyable, the staff was very helpful and assisted in any way they can, the room was nice and clean and the view from 22 floor was amazing, close to CBD and all attractions, the city lights and the fires from casino roof was amazing:-) the only dissapointing draw was ,that was no WIFI in the hotel, when paying top dollar you would expect internet, I mean internet is now available every where in Sydney even in shopping malls, to pay $25 per day on top of $+200 a night is a bit annoying.

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 4, 2013 via mobile

Just had one night in Melbourne, but our stay in this hotel was lovely. Corner room on 11th floor, view of river and city which was transformed at night into gorgeous light display, plus hourly view of the flames from the casino roof. Very handy for city and all going on in the Crown centre. Room was nicely fitted out, nice bathroom. Lovely lady on reception checked us in early which was unexpected! And breakfast was very very good with fabulous service. Didn't use pool but had a look and was very inviting. Would book again.

Stayed May 2013, traveled as a couple
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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 2, 2013 via mobile

Stayed in mid April for 4 nites,check in was a breeze, friendly staff
The rooms are great, we had a corner room, modern and well appointed , the shower is huge
High quality cotton bending, OMG
Most costly part is the Internet daily charge but it seems most hotels charge it
Undercover walk to the Crown complex
A wide range of eating places to suit all tastes and wallets
and of course the gigantic casino is there too
Don't miss the fire show , hourly at nite, river bank side of the Crown complex
Short 10 min walk to Flinders St
Great pool and sauna/ steam , facilities in the changing rooms
Great place to stay, friendly staff
Prices in par with other similar hotels
But the Location is the key
For us it was the best
Would we stay gain? YES definitely

Stayed April 2013, traveled with friends
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Sydney
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 1, 2013

Easy access to bars, restaurants and cheaper options. Rooms were generous in size, stylish and well thought-out. All the elements had been designed to fit together to provide a harmonous environment to either work, sleep, eat or just look out the window. The breakfast was also very good and the service excellent.

Room Tip: Upper floor - 14th and above for great views.
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  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 30, 2013

Just had a weekend in Melbourne for my wife's birthday. We stayed at the promenade, as its close to the CBD and good value for the money. We booked on the crown promenade website in advance and got a great deal. We were given a lovely room on the top floor with great river views. The room was clean and tidy and will be back again.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 29, 2013

The room was really comfortable although the noise from the clubs across the road was rather annoying. I was on the 14th floor!
The reception staff were barely polite. They wanted payment upfront which I found somewhat odd. This was a booking made months in advance as I was attending a conference in the adjacent Conference Centre.
Great infinity pool but lots of noisy kids (they seemed to be having fun)
Overall the experience was rather uninspiring (stay at the Crown Metropole)

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg M, General Manager at Crown Promenade Melbourne, responded to this review, May 1, 2013
Thanks for letting us know about your recent experience at Crown Promenade.

We were disappointed to read that we didn’t meet your expectations. Please accept our sincere apologies. We always strive to ensure our guests have a happy and comfortable stay with us and your feedback is crucial to our success and gives us an opportunity to improve our service delivery.

Kind regards,

Greg Moore
General Manager
Crown Promenade
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crown Promenade Melbourne

Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Spa Hotel in Melbourne
#20 Romantic Hotel in Melbourne
#22 Business Hotel in Melbourne
#25 Family Hotel in Melbourne
#26 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crown Promenade Melbourne 4.5*
Number of rooms: 465
Official Description (provided by the hotel):
Relaxed, award-winning and thoroughly modern, Melbourne's Crown Promenade offers you a fresh perspective on how good a hotel can be. Located in the heart of the action - Melbourne's vibrant Southbank entertainment precinct and directly linked to the exciting Crown Entertainment Complex, Crown Promenade is also close to the CBD, the Melbourne Exhibition Centre and the city's most famous arts and sporting facilities. Eat and drink in style at Mesh restaurant or Tonic Bar, relax by the pool or take a walk to the 24 hour action of Melbourne's Crown Entertainment Complex. Sleep, eat, work or play - you can do it all in style at Crown Promenade.- Winner for ‘Deluxe Accommodation’ in the 2009 Qantas Australian Tourism Awards- Winner of the ‘Superior Accommodation Hotel of the Year’, in the 2009 Australian Hotels Association (AHA) Awards Victoria ... more   less 
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Also Known As:
Hotel Crown Promenade

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