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“Wow, took my breath away.” 5 of 5 stars
Review of Crown Promenade Melbourne

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Crown Promenade Melbourne
4.5 of 5 Hotel   |   8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia   |  
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Winter Saver
Ranked #25 of 173 Hotels in Melbourne
Certificate of Excellence 2014
Dunfermline, Scotland, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Wow, took my breath away.”
5 of 5 stars Reviewed March 9, 2013

The Crown Promenade has to be my all time favourite hotel I have ever had the pleasure to stay in.
From checkin to checkout the experience was faultless.
We had a room on the 20th floor with the most amazing city view.
We were over in Melbourne visiting our Daughter & stayed here the night before we were due to fly home & I can honsetly say it was worth every penny & a great way to end our short time in Australia.
I would highly recommend staying here, the hotel has everything you should need from a swimming pool to spa, to casino, to 24 hour food court.
Amazing.
Will definitely stay again on our next trip.
5 star all the way.

Room Tip: I emailed the hotel when booking over the internet & asked for a city view room. All i can say i...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,424 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (369)
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Wuppertal, Germany
Top Contributor
132 reviews 132 reviews
79 hotel reviews
Reviews in 62 cities Reviews in 62 cities
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed March 9, 2013

Not sure what there is more to say. I truly enjoyed my 10 day stay in this hotel. I had a great room on the 20th floor - great view. And although this hotel belongs to the Crowne complex with its casinos etc my room was very quiet. The decor was light and friendly, the bathroom huge, everything was spotless and the bed was nice and comfy. The staff was friendly and very helpful - I would recommend this hotels to anyone at any time. And I would love to return. Breakfast is a bit on the expensive side but the selection is great. The only suggestion - it would be great if the bathroom would have magnifying mirrors (but this is such a minor detail...)

Room Tip: As high up as possible if you want to enjoy the view.
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Greg M, General Manager at Crown Promenade Melbourne, responded to this review, March 12, 2013
Thanks for the terrific review! It was wonderful to read about your experience and our team will be delighted to learn that you found them to be “friendly & very helpful”. Thanks for letting us know about the mirror in the bathroom as we’re always looking for ways to improve our facilities.

Thanks again for the feedback and we look forward to welcoming you back in the near future.

Kind regards,

Greg Moore
General Manager
Crown Promenade
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 5, 2013

I stayed at this hotel 2 times and I still love it. I stayed on the 18th floor with 2 King size beds, city view. The bed was so comfort. The location was good, 15 mins walk to the city centre. The staff was helpful and valet parking is 24 hours. The most I like this hotel is the gym gym, swimming pool, spa & sauna which I spent 1 hour every morning.

Room Tip: Higher floors with city view.
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  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Mornington, Australia
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 4, 2013

We had a great weekend at Crown Promenade for our work conference. We had a lovely, clean and spacious room with everything you could need for a good weekend. All in all a good experience and we would stay there again if coming to Melbourne. You are close to all the restaurants along the Southbank and an easy walk to the city centre. We had a most enjoyable weekend.

Room Tip: I don't think any of our conference party had complaints about rooms and we were all on differen...
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Melbourne, Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 3, 2013

Stayed here for one night, the location is A1, the room had excellent city views. If you feel the need to leave the Casino complex there are countless restaurants just a minute away.

Rooms are very comfortable if not a little bare in decor. Valet parking was flawless as was the buffet breakfast in the Mesh restaurant.

Room Tip: Non smoking, city view was great.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 1, 2013 via mobile

Stayed for 4 nights at the Crown Promenade. Part of the Crown entertainment group which consists of 3 hotels, a shopping belt and a casino. It was walking distance (just across the street) to the Melbourne Convention and Exhibition Centre and was super convenient. Sent my parcel ahead and concierge managed to receive it and sent it up to my room. Was given a room next to the fire hosereel and loved the layout very much, rather than the other rooms with a connecting door. Generally a pleasant stay. One thing to note is that the breakfast spread is exactly same every day. After four days I was running out of selections, they might want to consider providing some variation to the line. Great location, and pleasant service. Will definitely be back if I'm in Melbourne.

Stayed February 2013, traveled on business
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Bondi, New South Wales, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed February 28, 2013

Great hotel for a business trip. Super efficient reception staff with quick check in and out. Nice clean rooms, new, large comfy bed, large simple and new bathroom, great fitness centre / gym. Ask for non smoking room, high floors nice.

Room Tip: Ask for non smoking
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crown Promenade Melbourne

Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Spa Hotel in Melbourne
#19 Family Hotel in Melbourne
#22 Business Hotel in Melbourne
#22 Romantic Hotel in Melbourne
#25 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crown Promenade Melbourne 4.5*
Number of rooms: 465
Official Description (provided by the hotel):
Relaxed, award-winning and thoroughly modern, Melbourne's Crown Promenade offers you a fresh perspective on how good a hotel can be. Located in the heart of the action - Melbourne's vibrant Southbank entertainment precinct and directly linked to the exciting Crown Entertainment Complex, Crown Promenade is also close to the CBD, the Melbourne Exhibition Centre and the city's most famous arts and sporting facilities. Eat and drink in style at Mesh restaurant or Tonic Bar, relax by the pool or take a walk to the 24 hour action of Melbourne's Crown Entertainment Complex. Sleep, eat, work or play - you can do it all in style at Crown Promenade.- Winner for ‘Deluxe Accommodation’ in the 2009 Qantas Australian Tourism Awards- Winner of the ‘Superior Accommodation Hotel of the Year’, in the 2009 Australian Hotels Association (AHA) Awards Victoria ... more   less 
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Also Known As:
Hotel Crown Promenade

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