This is a good hotel in a wonderful location in Melbourne. The hotel is reasonable new and still in good condition.
the first thing i noticed on checking in was the staff uniform. uniforms they are not. There is more variations in dress and manner of wearing them than i could record. It gives a ramshackle appearance.
It also appears that the lack of uniformity on appearance is working its way through to staff attitude. I was called mate, staff were unshaven, clothes were not tucked in.
IT LOOKED ORDINARY.
I don't want to be treated like the PM but some attention to the details of staff appearance and manner of addressing patrons would not go astray.
- Official Description (provided by the hotel):
- Relaxed, award-winning and thoroughly modern, Melbourne's Crown Promenade offers you a fresh perspective on how good a hotel can be. Located in the heart of the action - Melbourne's vibrant Southbank entertainment precinct and directly linked to the exciting Crown Entertainment Complex, Crown Promenade is also close to the CBD, the Melbourne Exhibition Centre and the city's most famous arts and sporting facilities. Eat and drink in style at Mesh restaurant or Tonic Bar, relax by the pool or take a walk to the 24 hour action of Melbourne's Crown Entertainment Complex. Sleep, eat, work or play - you can do it all in style at Crown Promenade.- Winner for ‘Deluxe Accommodation’ in the 2009 Qantas Australian Tourism Awards- Winner of the ‘Superior Accommodation Hotel of the Year’, in the 2009 Australian Hotels Association (AHA) Awards Victoria ... more less
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- Also Known As:
- Hotel Crown Promenade