Overall, very satisfied with the hotel: nice location and fantastic room. It's twin room has 2 queen-sized beds and the 3 of us (all adults) could stay in the same room comfortably...helps save cost. They allow up to 4 adults in a twin room. (I think hotels in Melbourne aren't cheap but still not as expensive as Syndey). Breakfast was pretty good and serves a variety of western and Chinese dishes. Hotel staff is friendly and helpful. The only thing that would need improvement is the staff's attention to details. I have to book the first night on my own as a separate reservation while the rest of the nights were booked as part of a congress package. Although the 2 reservations were linked, the reception staff did not inform me that the nights booked as the congress package include breakfast and wifi connection (I specifically asked how can I get complimentary wifi connection). Even if this was not noticed by the reception at check-in, I thought the staff who re-activated my card for the latter part of my reservation should have noticed this. The good thing is they were quick to realise their mistake when I asked and gave me the breakfast vouchers for the remaining nights without further questions.
- Official Description (provided by the hotel):
- Relaxed, award-winning and thoroughly modern, Melbourne's Crown Promenade offers you a fresh perspective on how good a hotel can be. Located in the heart of the action - Melbourne's vibrant Southbank entertainment precinct and directly linked to the exciting Crown Entertainment Complex, Crown Promenade is also close to the CBD, the Melbourne Exhibition Centre and the city's most famous arts and sporting facilities. Eat and drink in style at Mesh restaurant or Tonic Bar, relax by the pool or take a walk to the 24 hour action of Melbourne's Crown Entertainment Complex. Sleep, eat, work or play - you can do it all in style at Crown Promenade.- Winner for ‘Deluxe Accommodation’ in the 2009 Qantas Australian Tourism Awards- Winner of the ‘Superior Accommodation Hotel of the Year’, in the 2009 Australian Hotels Association (AHA) Awards Victoria ... more less
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- Also Known As:
- Hotel Crown Promenade