Overall, very satisfied with the hotel: nice location and fantastic room. It's twin room has 2 queen-sized beds and the 3 of us (all adults) could stay in the same room comfortably...helps save cost. They allow up to 4 adults in a twin room. (I think hotels in Melbourne aren't cheap but still not as expensive as Syndey). Breakfast was pretty good and serves a variety of western and Chinese dishes. Hotel staff is friendly and helpful. The only thing that would need improvement is the staff's attention to details. I have to book the first night on my own as a separate reservation while the rest of the nights were booked as part of a congress package. Although the 2 reservations were linked, the reception staff did not inform me that the nights booked as the congress package include breakfast and wifi connection (I specifically asked how can I get complimentary wifi connection). Even if this was not noticed by the reception at check-in, I thought the staff who re-activated my card for the latter part of my reservation should have noticed this. The good thing is they were quick to realise their mistake when I asked and gave me the breakfast vouchers for the remaining nights without further questions.