My wife and I spent two nights at Crown Casino's 'budget' Promenade Hotel in November 2012.
Check-in and check-out was fast, pleasant and went very smoothly.
We stayed in Room 1985 which had a north-easterly view out of the full-wall window to Crown Towers, the Yarra River and the Melbourne city skyline beyond. The windows had both daylight privacy curtains and night-time light-screening curtains.
Our room was very near the lift lobby, but we were not affected by any noise from either the lifts or the other guests - although we could hear front doors close in adjacent rooms. The hum from the airconditioner and the city noise outside was at acceptable levels.
The room was very pleasant, with modern decoration, a large flat screen TV with a good variety of cable stations along with local stations, a very readable clock (for once not a digital clock radio), chaise longue, armchair, desk, chair and king size bed.
Lighting in the room was good, particularly the reading lights above the bed. The modern LEDs, while energy efficient, actually work well.
The bathroom was very well fitted, with a single sink, large bench (with under-bench shelf storage), dual-flush toilet and large shower cubicle. Supplied cosmetics were good without being exquisite and there was a hair dryer that worked well. The water supply to the shower was satisfactory.
There was a large built-in wardrobe with safe, clothes iron and ironing board and a good supply of wooden coat hangers.
Tea and coffee supplies were adequate - and the tea brand supplied was pleasantly up-market. The mini-bar was well stocked and re-stocked each day, including teas, sugar and coffee.
On our first night we had dinner at Crown's new Neil Perry restaurant, Rosetta. The ambience of the restaurant is superb with just the right amount of theatre, without tipping over the edge to being 'camp'. On a balmy evening don't hesitate to ask for an outside table.
The staff were friendly and efficient and the timing of the courses was well paced. We spoke with the sommellier for advice on wine matching and he chose well for us.
We had a combination 'chair and banquet bench' table, with the only criticism being that the pillow on the banquet was a bit large and firm.
The wine list has a broad selection of Australian and Italian varietals and Rosetta conjour up some very delicious cocktails.
Stand-outs on our meal were the Zuppa Di Baccala, a superb 'peasant' soup of salt cod and vegetables and the Manzo beef carpaccio. The wood roasted fish were superb and the house-made ice creams finished off the meal well.
Most importantly, while it wasn't cheap, it also wasn't that expensive. We will be coming back again.
On our second night we dined at Philip Mouchel's PM24 in Russell Street (an easy tram ride up Collins Street from Crown Casino). The ambience is 'resurrected industrial' rather than high-glam, but it worked well with an open kitchen to keep you entertained.
We were seated at a two person table, which was a little small and cluttered for our meal. There are other larger tables in front of the kitchen which were filled up later in the evening. I would suggest requesting one of these when making a booking.
It was another superb meal, this time with a French inflection. The Cheese and Jerusalem Artichoke Soufflé was a superb melt-in-the-mouth entree and the desert degustation plate was something to let your belt out for. Once again the wine and cocktail lists were superb. For a Monday night it was very popular and I would recommend making a booking whatever night you go.
The higher the floor the better.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.