Stayed in this beautiful hotel complex for a couple of night while visiting Melbourne. The size of the whole complex can be a bit daunting and we had to ask directions a few times to find the food hall etc as all paths seem to lead to the Casino !!
Lovely room on 23rd floor with fabulous views of the city. Pool area on 10th floor was amazing.
Have to agree with some of the previous reviewers about the internet and have found that all large chain hotels in Australia appear to charge for use, although we did have access to the internet free of charge at the pool area to print out boarding passes for flights.
I also find the practice of charging $100 dollars per night from your credit/debit card to be very inconvenient as it is not credited back to your account for some 5 days or so. I was not aware of this when I booked this hotel and would hesitate at ever booking again unless this practice is stopped. The fact that you are providing a credit/debit card at check in should be sufficient to allow the hotel to charge you for your room and whatever extras you use without a further charge being made. Seems a bit extreme to me.
Apart from that, enjoyed the ambiance and location of this hotel
- Official Description (provided by the hotel):
- Relaxed, award-winning and thoroughly modern, Melbourne's Crown Promenade offers you a fresh perspective on how good a hotel can be. Located in the heart of the action - Melbourne's vibrant Southbank entertainment precinct and directly linked to the exciting Crown Entertainment Complex, Crown Promenade is also close to the CBD, the Melbourne Exhibition Centre and the city's most famous arts and sporting facilities. Eat and drink in style at Mesh restaurant or Tonic Bar, relax by the pool or take a walk to the 24 hour action of Melbourne's Crown Entertainment Complex. Sleep, eat, work or play - you can do it all in style at Crown Promenade.- Winner for ‘Deluxe Accommodation’ in the 2009 Qantas Australian Tourism Awards- Winner of the ‘Superior Accommodation Hotel of the Year’, in the 2009 Australian Hotels Association (AHA) Awards Victoria ... more less
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- Also Known As:
- Hotel Crown Promenade