We spent one night at the Crown Promenade in the lead up to Christmas. I must say that I was pleasantly surprised given the local reputation that this hotel has of being the poorer cousin to Crown Towers. We have stayed at Crown Towers on at least three previous occasions. Whilst the pool was not as amazing as at the Towers, our experience with Crown Promenade was very positive. We stayed in a standard room with our two children. The service from the staff was nothing short of perfect. Everyone was polite and accomodating. The valet assisted us with a special request with no difficulties. The team on reception were polite and well presented. The room was nice and clean but SMALL. I would not have been able to handle more than a night or two with children in this teeny room. There was simply no room to move with two Queen sized beds crammed into the room. This was also the only family option available in the one room at any of the Crown hotels. I am not certain why these rooms are not located in a corner suite so that families are not forced into a shoe box. I would have gladly paid more for a little more space!
We used the pool and room service as well. The pool was lovely but not really suitable for laps. Room service was prompt and well worth ordering.
Would we return? Yes-definitely. Though I would probably only recommend a couple of nights in a family room. I would recommend a longer stay for a single or couple and did notice good corporate facilities.
Well worth a visit.
- Official Description (provided by the hotel):
- Relaxed, award-winning and thoroughly modern, Melbourne's Crown Promenade offers you a fresh perspective on how good a hotel can be. Located in the heart of the action - Melbourne's vibrant Southbank entertainment precinct and directly linked to the exciting Crown Entertainment Complex, Crown Promenade is also close to the CBD, the Melbourne Exhibition Centre and the city's most famous arts and sporting facilities. Eat and drink in style at Mesh restaurant or Tonic Bar, relax by the pool or take a walk to the 24 hour action of Melbourne's Crown Entertainment Complex. Sleep, eat, work or play - you can do it all in style at Crown Promenade.- Winner for ‘Deluxe Accommodation’ in the 2009 Qantas Australian Tourism Awards- Winner of the ‘Superior Accommodation Hotel of the Year’, in the 2009 Australian Hotels Association (AHA) Awards Victoria ... more less
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- Also Known As:
- Hotel Crown Promenade