Stayed for 6 nights. Rooms were freshly renovated but very small. Kitchen poorly equipped. Not enough glasses etc for even 2 people. Cleaning on a daily basis was poor. Our room was never vacuumed and basin etc never wiped over. Was a good location across from the Victoria Markets. Not well insulated between floors. Could hear a lot of noise from above. We booked over the phone and were given incorrect prices. When I questioned Hotel Management later their only answer was that I should have read the terms and conditions on the website (a little difficult if you are on the phone and have asked the specific questions you need answered and have been mislead).
- Official Description (provided by the hotel):
- Mercure Melbourne Therry Street features 73 fully refurbished non-smoking hotel rooms with kitchenettes. Our rooms start on the 9th floor and have amazing views of the Melbourne CBD and shopping district. Situated opposite the iconic Queen Victoria Markets and within an easy walk of Melbourne’s shopping & entertainment district, our guests will never be short of something to do or see. ... more less
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