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“Good value in Melbourne CBD” 4 of 5 stars
Review of Mercure Melbourne Therry Street

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Mercure Melbourne Therry Street
4.0 of 5 Hotel   |   43 Therry Street, Melbourne, Victoria 3000, Australia (Melbourne CBD)   |  
Hotel amenities
Ranked #87 of 171 hotels in Melbourne
Wagga Wagga, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
“Good value in Melbourne CBD”
4 of 5 stars Reviewed 1 week ago

Excellent location without central CBD cost. Rooms recently renovated, had good lighting and table and chair as well as comfortable lounge chair. Mine had a great view over the city. Close to Vic Markets and Aldi and Coles supermarkets nearby. Kitchenette was great as could get some of my own meals. Able to walk to Lygon Street and to Federation Square, also close to tram to Melbourne Zoo. I didn't have a car and I think that would have been an issue as parking not onsite.
Room service meals were excellent.

Room Tip: Ask for the rooms above Franklin Street that have the view out over the city.
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  • Stayed June 2014, traveled solo
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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90 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Leeton, New South Wales, Australia
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Mercure Melbourne Therry Street has been recently renovated to a high standard. The rooms are fresh and welcoming although maybe a little cramped at times. There was very little noise apart from some traffic and the sleep quality and water pressure were excellent. It was very close to Queen Elizabeth markets and the CBD was just a short walk away. The breakfast was excellent and they even cooked your eggs to your own preference.
The only negative was a long walk down a narrow corridor to get to our room.

Room Tip: Ask for a room close to lifts.
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Within walking distance of Victoria Markets and with a microwave and stove top in the room a terrific way to buy fresh produce and eat well at a good price if staying several days. The location is within an easy 15 min walk to many of Melbourne's attractions and restaurant strips as well as retail shopping arcades.

The hotel has been recently refurbished and it has the best TV reception in a hotel I've seen in a while. The power points were abundant and there were two USB ports next to the bed. What more could techno people require.

The bed was comfortable, we were warm and slept really well. The bathroom area has a shower only but with all new fittings which suited us well, the best thing was great hot water.

The room we had was small by Australian standards but well laid out and bigger than several European hotel rooms I've stayed in :) The kitchette area was well appointed and easy access to the stove top and micro wave.

We used room service for dinner as by that stage of walking all day we admitted we were too tired to go out again. Best decision we made, the food was great value for money.

I had Thai green chicken salad with noodles my daughter had the steak sandwich served with chips and salad; both meals arrived hot and were filling; must admit the choc mousse was good as well.

A disappointment was the breakfast there was a good choice but unfortunately most hot food was barely warm with a poor selection of pastries.

All staff we had contact with were friendly and easy to deal with, if using the free hotel transfer from the airport please check your arrival times as the service does not commence until 7.30am weekends and public holidays. Also you need to allow a minimum of 1 1/2 hours for this service returning to the airport. We simply caught a taxi to Southern Cross station $10.00 and had already paid the $30 return on the Skybus. Alternatively it is an approx. $65 taxi ride to the airport.
Would I stay again - yes we intend to stay there again for the same conference next year.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

The room was quite untidy - my friend and I found hungry jacks used sauces on the floor in the room. The bathroom also did not look like it had been cleaned properly. In regards to service, some of the workers were lovely whilst others were quite rude. We had many difficulties with the elevator and had to ask for assistance on numerous occasions. Our room was very noisy and we could hear all of the 'activities' taking place in the room next to us each night. This made my friend and I feel extremely uncomfortable and we couldn't sleep properly. Overall, I am extremely disappointed and would not stay here again.

  • Stayed July 2014
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review, 1 week ago
Dear Ebonylouise1993,

Thanks for taking the time to review and I was most disappointed to hear about your experience. Be assured that we will look into the cleanliness issues. In your future stays, be sure to tell our team who can assist with any noisy guests.

Regards,
Akshay Deosthali
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for 1 night to attend a conference in Carlton. It is a very quiet hotel within a large apartment block, centrally located, clean, modern, and actually was better than I expected for a business hotel. It also had a kitchenette which I didn't expect and would be very handy had I been staying for a few days. Good value for money.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review, 1 week ago
Dear PricillaFromSydney,

Thanks for your great review! We are in a unique position being a stone's throw from the Carlton university and restaurant precinct in one direction and the fabulous CBD in the other. Next time, we'll see you for a longer stay so you can try out our kitchenettes!

Regards,
Akshay Deosthali
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Launceston
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Loved the rooms. Close to everything. Great breakfast. Nice staff. Good service. General Manager excellent. Had a lovely stay and will be back. Three night stay deal was extremely affordable for the room and time of year.

Room Tip: Ask for view
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  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Mercure Melbourne Therry Street

Address: 43 Therry Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Business Center with Internet Access Kitchenette Restaurant Room Service
Hotel Style:
Ranked #87 of 171 hotels in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Melbourne Therry Street 4*
Official Description (provided by the hotel):
Mercure Melbourne Therry Street features 73 fully refurbished non-smoking hotel rooms with kitchenettes. Our rooms start on the 9th floor and have amazing views of the Melbourne CBD and shopping district. Situated opposite the iconic Queen Victoria Markets and within an easy walk of Melbourne’s shopping & entertainment district, our guests will never be short of something to do or see. ... more   less 
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