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“Great price for a one night stay” 4 of 5 stars
Review of Adara East Melbourne

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Adara East Melbourne
3.5 of 5 Hotel   |   90 Albert Street, Melbourne, Victoria 3002, Australia (Formerly Eastern Town House Serviced Apartments)   |  
Hotel amenities
Ranked #131 of 171 Hotels in Melbourne
Victoria
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Great price for a one night stay”
4 of 5 stars Reviewed 1 week ago

Stayed here recently for the one night to attend a gig at The Corner Hotel. Picked up the room for $138 with parking included. Outside of the building looks a little ratty and old, but the room itself was extremely clean and comfortable. Shower did however leak under the screen and semi flood the bathroom, but overall no complaints. Staff were friendly and helpful also. Parking is off street, but it isn't undercover or particularly secure, however it is monitored on camera. Overall good value, would recommend.

  • Stayed March 2015, traveled solo
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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17 reviews from our community

Traveler rating
    3
    3
    5
    5
    1
See reviews for
4
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4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    2 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Perth, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The rooms are much nicer on the inside than they appear on the outside. The best thing was the staff. Coralee, Ann and Janvi were all amazing and always super helpful with whatever request you might have. I never saw any of them without cheerful smiles on their faces.

Thank you again, I would recommend it highly to anybody.

  • Stayed February 2015, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wollongong, Australia
Top Contributor
56 reviews 56 reviews
6 hotel reviews
Reviews in 32 cities Reviews in 32 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Room was okay for an overnight stay. The room was clean. The staff were very polite and helpful with any questions asked. The car park spaces are very tight even for a medium sized car. The staff will call you a taxi if you require one. The tram stop is about 2 minutes walk from the hotel.

  • Stayed March 2015, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

From the outset I must say the reception staff were very polite, friendly and efficient. I was told if I check in early, 1 pm, I would get a car park. There were two spaces left when we went around to park but my Prado was too big to get in. I went back to reception to tell them about my problem. The girl that booked me in said she would be leaving in awhile and I could use her space.
When we got into the room it looked very nice at first. But after settling in we realized that there was no table or chairs which was strange seeing that it is let out as an apartment.
The bathroom was a big let down. First of all if you are a little over weight you would have trouble getting into shower. The door didn't fully open as it was restricted by the vanity. There was mould all over the grout between the tiles and the window looked like is was repaired by child. There was paint droppings on the floor.
Other disappointment was that our room was next to the lift well and was disturbing our sleep.
Finally I can't understand why a $100 on our credit card is kept for 4 days. If management thinks a couple of seniors would trash the room why wouldn't they send someone to check it before we leave and give our money back?

Stayed March 2015, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

My partner & I were in Melb for 3 nights & wanted relatively central but affordable. We regret this choice, with issues like: room not serviced, bathroom falling apart, parking not suitable for large cars, some staff very unhelpful (though some were great), etc. choose somewhere else.

Stayed February 2015, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katherine K, General Manager at Adara East Melbourne, responded to this review, 3 weeks ago
Hi Matthew, Thank you for taking the time to provide feedback on your recent stay, I am sorry to hear that you did not have an enjoyable experience and I was not given the opportunity during your time in Melbourne to rectify your areas of concern. I do appreciate you taking the time to review and be assured your comments will be taken on board.
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Adelaide, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 1, 2015

My family and I stayed here in January this year. The site is convenient to all of Melbourne's attractions. The room was freshly renovated and clean and comfortable. However being in the last room before the rear exit the wifi coverage was pitiful and worse was the stench of the cigarette bin out the back that drifted into the hall, forcing us to leave the air-conditioning on all night to keep the smell out of the room. Building works on the above floors made parking a nightmare, but the noise was minimal and did not disrupt us too much. When the renovations are complete it will be a comfortable place to stay that is quiet but close enough to the city to enjoy.

  • Stayed January 2015, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katherine K, General Manager at Adara East Melbourne, responded to this review, 3 weeks ago
Hi TravelBugssa, Thank you for your view. I am glad to hear you loved our newly renovated rooms. Thank you for bringing our attention to the smell of smoke from outside. In light of this we have organised to have this moved away from the entrance. Our renovations of our rooms are all now complete and we are receiving some very positive feedback. I hope to get the opportunity to welcome you back to stay with us again soon.
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1 review
2 of 5 stars Reviewed January 11, 2015

Room was ground floor with a laneway view, industrial feel to the room with a used shipping container outside directly outside the window.
Terrible service. Items left in room went missing. Belongings probably safer in car.

  • Stayed January 2015
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katherine K, General Manager at Adara East Melbourne, responded to this review, January 15, 2015
Hi T-Lite
Thank you for your review. Adara East Melbourne has taken over the property since October 2014 and since that time we have not received any reports of stolen property or items missing from rooms during a guests stay. We take security seriously and have spent $15000 in the last month in installation of security cameras as part of our renovations. If you would like to contact us in relation to this we can investigate further for you. We have also now finished our final phase of our rooms renovations and we have had very positive feedback about the feel and look of our modernised rooms. I do apologise that your expectations were not met during your stay, and again please contact us directly should you wish to discuss any missing items. Thank You, Katherine King, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Adara East Melbourne

Address: 90 Albert Street, Melbourne, Victoria 3002, Australia (Formerly Eastern Town House Serviced Apartments)
Location: Australia > Victoria > Melbourne
Amenities:
Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service
Hotel Style:
Ranked #131 of 171 Hotels in Melbourne
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Adara East Melbourne 3.5*
Number of rooms: 51
Official Description (provided by the hotel):
Situated 1.5km from Melbourne CBD in a prestigious garden suburb, each unit is fully furnished and self-contained with a kitchenette and private ensuite. Complimentary on-site Parking, Free Foxtel and Free Wireless Internet. Guest Laundry facilities are available on the Ground Floor. Location!Location!Location! We are close to everything. ... more   less 
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Also Known As:
Eastern Town House Serviced Apartments Hotel Melbourne

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