Ok, so I don’t usually write reviews but thought I would in this case.
I stayed at Oaks on William for 2 weeks in November, in a studio apartment overlooking Flagstaff Park (15th Floor).
I've read a number of reviews saying the view wasn't all that, all I can say is those people should have looked up. As well as the park directly below, you also have a great view over the city and docklands. Which is particularly stunning at sunrise/sunset.
The room itself was lovely, nicely decorated… apart from the ceiling, which was bizarre… almost like it had been forgotten. The kitchen is fully equipped with a fridge, oven, microwave and dishwasher. You are also provided with dishwasher powder and washing up liquid each time the room is serviced. One thing I will say about the appliances is the lights on them are quite bright so if you need complete darkness to sleep, you may need to cover these. You are given the basic utensils, which suited me fine as I only really ate breakfast in the apartment. If you're looking to cook a 3 course meal then yes, you will probably have to go out and buy more but there are so many nice places to eat out so why bother! There is room service available, which you can order online or over the phone, as well as selecting when you would like your order delivered - perfect when you've been on a tour all day and want your dinner as soon as you get in! The food isn't amazing, its not by any means bad, you get what you pay for really.
If you are planning on spending a lot of time in your room then either go for the bigger suites or go somewhere else. It has the all the basics you need for an apartment in a city (That's right, City - so go explore!). For me, I spent most of my time out of the room so for somewhere to sleep, shower and relax in for short periods, it was perfect.
Also, the staff are very friendly and helpful. A credit to the hotel.
In terms of issues or rather annoyances… the doors on each of the rooms are very loud when being opened and closed. Most mornings I was woken up by my neighbours leaving for the day.
Housekeeping was completed early in the morning, so if I did fancy longer in bed, I had to go without bins being emptied etc.
The Wifi charges. This was an issue and a big one for me. You get 30mins of continuous use of Wifi free a day. After that you have to buy a package. The prices were not reasonable and most were based on continuous use, which isn't helpful, for anyone. Free Wifi is a very common thing nowadays and in my opinion should be standard. Luckily many of the shops, restaurants, pubs and public areas have caught onto this so you can avoid paying by just going to these places.
Ok, logistics. If you leave the hotel, head left and then left again down La Trobe St, follow the road for about 10 minutes, on your right will be a shopping centre. This has a Coles (equivalent to Tesco) so you can stock up on all the important items, right next door to this is a liqourland so you can stock up on the essential items! If you are looking for a cheap way to stay in contact with people then whilst you're in the shopping centre, pop to Opus and pick up a pay as you go sim card. You can get calls, messages and data for just $2 a day. Also, whilst you are in the centre, look out for a Myki sign. This is the equivalent to the Oyster Cards in London. Get them as pay as you go and you can top them up in any of the stations. This makes getting back to the hotel easy as the train station entrance is right by Coles or you can just step outside and hail one of the many taxi's driving past. As well as this shopping centre, there are 7 Elevens pretty much on every block where you can buy your basics.
Just outside the hotel are two tram stops - one for the free city loop tram, you can just jump on this and it will take you to most places you need (it’s the maroon coloured one), for the other trams, these take you to various different places depending on which number you get on and you can use you Myki card for payment.
These is also Flagstaff train station just across the road if you're not keen on the trams!
I have to say though, everything is in walking distance. You can walk to Federation square in 20-30mins. This is surrounded by lots of touristy places. If you cross the river from there you can visit the Casino and many lovely restaurants. Plenty to do and see in this area.
I mostly used cabs if I was too lazy to walk as they are everywhere and occasionally the train when travelling out of the city.
All in all, not only was the hotel perfect for me, Melbourne is full of interesting places to see and the people are extremely friendly. Book it and enjoy it.
Spend the extra for a view of the park
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.