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“Great Facilities. Comfortable Room. Great Service” 5 of 5 stars
Review of Oaks On William

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Oaks On William
4.0 of 5 Hotel   |   350 William Street, Melbourne, Victoria 3000, Australia (Melbourne CBD)   |  
Hotel amenities
Ranked #12 of 170 hotels in Melbourne
Sydney, Australia
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Great Facilities. Comfortable Room. Great Service”
5 of 5 stars Reviewed September 13, 2013

We are in the middle of a three night stay on the 14th floor. We got a Great deal through Escape Travel. The rooms are very comfortable. The service is great - on our second day we discovered the TV in our room wasn't working, we brought it to the attention of staff on our way out for dinner and upon our return we were advised they couldn't get it to work but they offered us an upgrade to a view room for the rest of our stay. The location is great-I loved being on the edge of the CBD-less noise but still an easy walk to restaurants & shopping!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Manager W, Manager at Oaks On William, responded to this review, September 17, 2013
Thank you for sharing your feedback with us during your stay at Oaks on William. I am pleased to read that you have found your room to be comfortable and the service from our staff to be great. The location of our hotel allows our guests to access many of Melbourne’s shopping and dining delights and I am glad to read you were also able to enjoy this during your stay at our hotel. I look forward to welcoming you back to Oaks on William again in the near future.
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365 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
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English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 12, 2013 via mobile

Got a great deal for two nights. Perfect location, unbelievable view, funky new rooms and well-equipped kitchenette. They required a $150 deposit from my credit card which didn't pose a problem. I got in at 8.30am after a red-eye flight and was graciously given access to my room early which I really appreciated. All in all a great stay. I'll be back next time I'm in Melbourne!

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Manager W, Manager at Oaks On William, responded to this review, September 13, 2013
Thank you for taking the time to comment on your recent stay at Oaks on William. Your comments are truly appreciated and we are delighted to read that you found our apartments and service to be faultless. It would be our pleasure to welcome you back on your next visit to Melbourne.

Kind regards
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Melbourne, Australia
1 review
5 of 5 stars Reviewed September 11, 2013

Great location, very friendly staff... The rooms are spacious and very clean, had the best night sleep the king size bed was so comfy. Cute little balcony to sit and watch the city lights at night, amazing....Will definitely return!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Manager W, Manager at Oaks On William, responded to this review, September 13, 2013
Thank you for your kind feedback regarding your stay at Oaks on William. I am truly pleased to read that your stay with us was most enjoyable and comfortable. We look forward to seeing you again on your next visit to Melbourne.
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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 9, 2013

Fantastic hotel. Upon checking in the staff were extremely friendly and welcomming. My partner and I stayed in the Studio Park Deluxe on the 17th floor. The view of flagstaff gardens and the city was amazing, especially at night. The room was clean and spacious. The bed was extremely comfy and lots of room to move. The kitchen had everything you needed. Only fault was the television. Everytime watching the sound would cut in and out making it difficult to understand when watching tv. But other than that it was a fantastic hotel to stay at, at a great value. Would definitely recommend to others!

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Manager W, Manager at Oaks On William, responded to this review, September 11, 2013
Thank you for your feedback regarding your recent stay at Oaks on William. I truly appreciate your kind comments regarding the service you received from our staff during your stay and that you found our hotel to offer to great value. All of our apartments have full kitchen facilities and there own private balcony, most with views overlooking Flagstaff Gardens. Thanks again for your great feedback and we look forward to having the opportunity to see you again on your next visit.
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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 8, 2013 via mobile

Rooms were lovely and new, great size with a small kitchenette to prepare meals in. Short walk to the free city circle tram making it easy to get around the city. Staff were lovely and helpful would stay here again.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Manager W, Manager at Oaks On William, responded to this review, September 11, 2013
Thank you for taking the time to comment on your recent stay at Oaks on William. I am delighted to read that you found all aspects of your stay with us enjoyable. I look forward to welcoming you back again on your next visit to Melbourne.

Kind regards
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Phoenix, Arizona
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 7, 2013

Great rooms with views over Flagstaff Gardens, next to Flagstaff station and the free tram. Most convenient location for a traveler, with easy transport. The room was spacious and comfortable with a great kitchen. Great service including luggage storage.

Room Tip: the one bedroom apartment with kitchen and with park view are the best.
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Manager W, Manager at Oaks On William, responded to this review, September 8, 2013
Thank you for your kind feedback regarding your recent stay at Oaks on William. I am pleased to read that you had an enjoyable stay and that you found the location of the hotel and its facilities perfectly suited to your needs. We look forward to seeing you again on your next visit to Melbourne.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 5, 2013 via mobile

My girlfriend and I stayed at the Oaks on William last Monday and Tuesday night. Check in was a breeze, the staff were very proper and kind. The place is so new that the elevators still smell like glue and the carpet smells like new haha :). The rooms are very well endowed. We stayed in a Studio park deluxe, and to be honest, to expect a 5 star villa for the price is silly. There isn't much space on the bathroom counter, there isn't any bath... And the general since of the room isn't huge but it is adequate. Once again, for the price, there will be no complaints here. Costs about $6.50 to get to the bottle street mall, and $40 to the airport. The view of flagstaff park and surround us amazing at night. So in summary, for a fresh, clean, well located, modern and friendly staffed hotel... You can't go wrong here :)

  • Stayed September 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Manager W, Manager at Oaks On William, responded to this review, September 8, 2013
Thank you for taking the time to comment on your recent stay at Oaks on William. I am delighted to read that we have delivered on goal to offer an enjoyable guest experience and great value for money. Our Park Deluxe apartments offer stunning views of Melbourne’s Flagstaff Gardens and I am glad to read that you were able to enjoy this as well as the friendly service provided by our staff. I look forward to welcoming you back to Oaks on William again on your next visit to Melbourne.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Oaks On William

Address: 350 William Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Wheelchair access
Hotel Style:
Ranked #12 of 170 hotels in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Oaks On William 4*
Official Description (provided by the hotel):
Set against a backdrop of outstanding shopping, dining and entertainment experiences, Oaks on William is perfectly located within the heart of the legal, education and medical precinct. It is the ideal choice for both leisure and business guests seeking quality accommodation and a prime city address. The property features 220 stylishly appointed studio apartments, all boasting full kitchens, modern appliances, air-conditioning, WiFi access and private balconies – some with views over Flagstaff Gardens, the city skyline and famed Melbourne laneways. ... more   less 
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