We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The little things that count” 4 of 5 stars
Review of Mercure Melbourne Albert Park

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Save
You added Mercure Melbourne Albert Park to your Saves list
Mercure Melbourne Albert Park
4.0 of 5 Hotel   |   65 Queens Road, Melbourne, Victoria 3000, Australia (Formerly Citigate Albert Park)   |  
Hotel amenities
Ranked #81 of 171 Hotels in Melbourne
Write a Review

260 reviews from our community

Traveler rating
    74
    103
    53
    18
    12
See reviews for
49
83
19
60
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Bendigo, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 13, 2014

Stayed for 2 nights, very friendly staff and fast checkin, room was lovely with great view over Albert Park Lake... tiny issue with air con but promptly fixed again by fast and friendly staff. Would definitely stay again.

  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureAP, General Manager at Mercure Melbourne Albert Park, responded to this review, March 16, 2014
Thank you for your feedback. Our staff pride themselves on their friendly levels of guest service and ensuring that all our guests are well looked after. I will be sure to pass your comments onto the team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bairnsdale, Australia
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 11, 2014

The staff at this hotel were brilliant, so very friendly and approachable.
When we arrived we were told we were upgraded to a tower lake view room, this hasn't happened to me before so I was very excited.
When we got to our room there was a food tray outside the door that remained there until sometime during the early morning.
The door to our bathroom didn't close properly without a good push. The "upgraded" room made me wonder what the standard rooms looked like.. it was comfortable and all we needed for our short stay but nothing flash.
The foyer looked amazing and had fantastic seating all around the bar area.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureAP, General Manager at Mercure Melbourne Albert Park, responded to this review, March 16, 2014
We were pleased to note you had enjoyed your stay, however I would like to apologise for any short falls you experienced. These will be addressed with my team. We hope to be provided with another opportunity to welcome you back to the hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Mercure Melbourne Albert Park? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Melbourne Albert Park

Address: 65 Queens Road, Melbourne, Victoria 3000, Australia (Formerly Citigate Albert Park)
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #81 of 171 Hotels in Melbourne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Melbourne Albert Park 4*
Number of rooms: 209
Official Description (provided by the hotel):
Mercure Melbourne Albert Park is located opposite Albert Park Lake, just minutes from Melbourne’s CBD and St Kilda’s beaches. The hotel offers 209 spacious guest rooms featuring LCD TV's, on demand movies, satellite television and internet access, in-room safe, iron and ironing board, mini-bar as well as tea & coffee making facilities. The hotel also features a gymnasium, indoor pool, spa and sauna as well as three dining outlets. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, Hotels.com, Orbitz, Cheap Tickets, getaroom.com, Priceline, ACCOR, TripOnline SA, Travelocity, Despegar.com, Odigeo and Tingo so you can book your Mercure Melbourne Albert Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Mercure Melbourne Albert Park, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.