We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Beautiful property that can be had for a bargain price” 5 of 5 stars
Review of Clarion Suites Gateway

Save Saved
You added Clarion Suites Gateway to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Clarion Suites Gateway
4.5 of 5 Hotel   |   1 William St., Melbourne, Victoria 3000, Australia   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Announcement
Save 20%
Ranked #26 of 170 hotels in Melbourne
New York City, New York
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
“Beautiful property that can be had for a bargain price”
5 of 5 stars Reviewed March 26, 2013

Lovely, well appointed apartment style room just a few blocks from Flinders St station. I booked this room as a wotif.com Mystery deal, just needed something quick for the night, but will be sure to check this place for availability in the future. The self-contained unit would be perfect for those people who want to cook their own food or even entertain. It's spacious, comfortable and not far from everything. There is a pool and inhouse restaurant, although I didn't have the time to experience either of them.

  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review, April 11, 2013
Dear Valued Guest,

Thank you for taking the time to write a review regarding your recent stay at the Clarion Suites Gateway, Melbourne! We really appreciate your positive comments about our location and rooms. We look forward to welcoming you back in the future.

Kind Regards
Cindy Colliver – Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

683 people have reviewed this hotel

Traveler rating
    376
    225
    52
    20
    10
See reviews for
152
243
51
155
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Turkish first
  • Any
English first
Geelong, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 21, 2013

It was nice to be greeted by friendly reception staff. The hotel is very convenient to the Melbourne Aquarium and Crown Casino. The 1 bed suite was spacious and very clean. Breakfast was had at William bar and Café and again staff were friendly and the food was excellent. I would recommend this hotel as I could not fault it.

Room Tip: We had a river view room that had double glazed windows that cut a lot of traffic noise out.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review, April 11, 2013
Dear Helen,

It is pleasing to receive positive feedback and I’m glad you enjoyed the location and our hospitality, may we have the pleasure of welcoming you back to Clarion Suites Gateway when you next visit Melbourne.

Kind Regards
Kelly Matthews – Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 18, 2013

Good location within easy walk to most of the city, as well as the free City Circle tram outside the front door. A bit noise with the railway lines right out the front, but beautiful view if you get a Riverview room. Make sure you look behind the bedroom door for the 2nd TV !!! Nice spacious comfortable 1 bed suite, with excellent large kitchen (which we didn't use) however shower over the bath is very cramped, and no room for two ;-)

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review, April 11, 2013
Dear Valued Guest,

Thank you for your review, your feedback is much appreciated as it makes it possible for our team to assess and monitor our service quality and performance. For guest convenience our bedroom windows are double glazed; therefore we do recommend that the bedroom door is closed before retiring, so that the double glazing is more effective. We do have rooms equipped with a shower only, please do advise our friendly staff of your preference when making your next booking and we would be happy to accommodate your request.
We hope to welcome you back again soon.

Kind Regards
Cindy Colliver – Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 16, 2013 via mobile

Not far too walk to anywhere in the city and free city circle tram outside the door. Also just across the river from Crown Casino and the Convention Center. Room had wonderful large kitchen which we hardly used and all other facilities very good. But shower over bath a bit crampedand impossible for 2 to share :-P Got a great discount for extended stay! Only used the restaurant once, but no complaints with it. Trains can bee a bit noisy just across the road, but after a few day you tend not to notice. River view room would be excellent (we didn't have)!

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review, April 11, 2013
Dear Doug,

Thank you for choosing Clarion Suites Gateway for your recent stay in Melbourne, we are please you enjoyed our location and all that Melbourne has to offer. We hope to welcome you back again soon.

Kind Regards

Kelly Matthews – Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, New Zealand
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 15, 2013

We arrived late at night and check in was easy. We had a connecting room on level 10. The room was modern and well appointed. The beds were very comfortable. The bedrooms have double glazing, which cuts out noise at night. My unit had a full kitchen, which was fantastic. The mini bar was well stocked. I went swimming in the pool on level 5 each morning (not a massive pool, but adequate). We had a meal in the restaurant which was also great. Overall a great place to stay, on the right side of the river for central Melbourne.

Room Tip: High level
See more room tips
  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review, March 17, 2013
Dear Valued Guest,

Thank you for choosing Clarion Suites Gateway for your recent stay in Melbourne, and for sharing your experience on Tripadvisor. We are delighted that you enjoyed your stay. We look forward to welcoming you back when you next visit our lovely city.

Kind Regards
Kelly Matthews – Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maryland
Top Contributor
69 reviews 69 reviews
22 hotel reviews
Reviews in 25 cities Reviews in 25 cities
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed March 14, 2013

We rented a 1 bedroom apartment with fully equipped kitchen in March 2013. I used the www.wotif.com.au site and booked their mystery hotel (it was the Clarion Suites) at a discounted rate. The hotel is well situated near Flinders St Station and across from the restaurants and shops of Southgate. We did not have a view of the Yarra River because of our special rate, but we did enjoy a perfect reflection of the river in the windows of the surrounding office buildings! The kitchen was well equipped, the room was neat and v. clean and the staff were very friendly and very helpful. The only negative was the connection to the internet in the room, which was very slow and on the last day unusable...however to their credit they did not charge us for the time we could not use it. They also have parking in the building for $25 a day.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review, March 17, 2013
Dear Valued Guest,

Thank you for leaving a review on Tripadvisor, your feedback is much appreciated as it makes it possible for our team to assess and monitor our service quality and performance.
We appreciate your comments about our location and service and we would like to assure you that we are very committed in securing a Wi-Fi solution, as a matter of fact we have opted for Cat 6 cabling, which will allow for a speedy connection in all the hotel rooms.
We hope to welcome you back when you next visit Melbourne.

Kind Regards
Cindy Colliver – Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, Australia.
Senior Contributor
43 reviews 43 reviews
33 hotel reviews
Reviews in 31 cities Reviews in 31 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed March 13, 2013

Have stayed here before, but it was even better this time. We got upgraded to a river view room with a balcony, and enjoyed the sunset and fire show at Crown. Excellent location, friendly staff and a great night's sleep.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review, March 17, 2013
Dear Helen,

Thank you for your review, we really appreciate your positive comments about our location, rooms and service and we look forward to welcoming you back when you next visit Melbourne.

Kind Regards
Kelly Matthews – Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Clarion Suites Gateway? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Clarion Suites Gateway

Address: 1 William St., Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#12 Family Hotel in Melbourne
#26 Luxury Hotel in Melbourne
#27 Romantic Hotel in Melbourne
#35 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Clarion Suites Gateway 4.5*
Official Description (provided by the hotel):
Contemporary High-rise Hotel situated 200 meters from aquarium & 500 meters from casino, shops & Yarra River Cruises. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Travelocity, Orbitz, Otel, HotelsClick, TripOnline SA, Priceline and BookingOdigeoWL so you can book your Clarion Suites Gateway reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Clarion Suites Gateway Hotel Melbourne
Clarion Hotel Melbourne
Clarion Melbourne
Melbourne Clarion

Owners: What's your side of the story?

If you own or manage Clarion Suites Gateway, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.