My husband and I decided to spend a romantic weekend in the city, we wanted a hotel close to everything and Clarion Suites was ideal. As soon as I entered the hotel I was greeted at the front desk by a lovely friendly and very helpful staff member. What a refreshing change to have someone who is smiling, friendly, courteous, helpful and also had a lovely sense of humour.
Every encounter I had with the staff was excellent and made our stay even more special. The apartment was well maintained, clean and comfortable with the most amazing view of the Yarra River and Crown Casino fireworks which are a must see.
I travel quite a lot for my work and in the past 12 months have stayed at more than 30plus hotels across Australia, UK & Europe and I have never written a ‘thank you’ to acknowledge outstanding service. However, upon returning home I felt compelled to acknowledge the great stay we had. The staff’s attitude, helpfulness and professionalism is a welcome and much appreciated change. Sure I’ve had good service, but to receive it from all of the staff I encountered during my stay was great.
My husband and I are already planning our next weekend getaway and we will definately be staying here again!
- Official Description (provided by the hotel):
- Contemporary High-rise Hotel situated 200 meters from aquarium & 500 meters from casino, shops & Yarra River Cruises. ... more less
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- Also Known As:
- Clarion Suites Gateway Hotel Melbourne
- Clarion Hotel Melbourne
- Clarion Melbourne
- Melbourne Clarion