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“Great hotel” 5 of 5 stars
Review of Ovolo Laneways

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Ovolo Laneways
4.0 of 5 Hotel   |   19 Little Bourke Street, Melbourne, Victoria 3000, Australia   |  
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Hotel amenities
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Suite Deal - 25% OFF
Ranked #32 of 172 Hotels in Melbourne
1 review
“Great hotel”
5 of 5 stars Reviewed yesterday NEW via mobile

We loved the Ovolo laneways hotel. It was very comfortable and surprisingly quiet. The complimentary happy hour and mini bar was a nice surprise. We will definitely be back next time we are in Melbourne.

Stayed April 2015, traveled as a couple
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547 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Tasmania, AUS
Top Contributor
65 reviews 65 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed yesterday NEW

We love Ovolo's free wifi, grab 'n go breaky (although if you want fibre then fruit is your only option, everything else is pastries, banana bread & doughnuts), mini bar getting refilled free (although it was less booze, I'm sure there was wine included last time? Essentially it is 2 beers and boutique soft drinks), & location etc. The Harney & Sons tea bags are delicious and appreciated.
It is not cheap so you must utilise the "freebies" to make it a better deal.

The location is fab being on the interesting side of the CBD.

Room 308 is excellent as you get a loungeroom to chill out in.

I appreciated a better price on our room after chatting to one of the managers.

Stayed April 2015, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam M, Manager at Ovolo Laneways, responded to this review, today
Dear EsmeBunny,

Thank you kindly for your lovely review! Glad to see you've enjoyed your previous stays to the point that you've returned to see us :) - We hope to make it a fourth visit next time you're up from Tasmania. Returning to our property is the highest form of flattery - along with this incredible feedback.

You are correct with the change in mini bar, we used to stock wine in the plastic cups. However due to feedback, the taste wasn't met with the reception we intended. As a result we offer bottled red wine and white wine down at the lobby during Happy Hour, which has been met with a much more vibrant and happening lobby between the hours of 6 pm and 8 pm.

C U SOON!

Andrew Selleck
Duty Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cologne, Germany
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We booked this hotel last minute after we decided to return to Melbourne early. When we arrived, the reception was having "IT" issues, but they found our booking fairly quickly and gave us an upgrade. Our room itself was great, but the space could be better divided up. The bathroom is tiny (in the sense that you can't get dressed in there) and the rest of the room is huge. The free mini bar was of course great, nice sofa in the room as well. When we went down for happy hour, the reception informed us that they didn't have enough glasses for the wine, and that we could either fetch our own glass from our room, or have our wine in a paper cup! It was pretty funny at the time (we went up to the room and got a glass!) but not really fitting of this category of hotel.
You couldn't get a better location - right near lots of great laneways with wonderful bars and restaurants and Chinatown, and parking in the nearby parking lot was very reasonable at $16 per day.
So all in all, a great hotel, the reception service needs to be tweaked, but we would certainly return.

Room Tip: We had room 404, which was huge and quiet
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  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service

Review collected in partnership with this hotel

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Adam M, Manager at Ovolo Laneways, responded to this review, 2 days ago
Dear MBD0405,

Thank you for your kind review!

Glad to see that you made the most of our brilliant location, it really is the place to be in Melbourne at the moment. Looks like that your stay was topped off with a free upgrade as well :)

You can be assured that the IT issues have been rectified, apologies for the slight convenience. Two brand new computers now commandeer the reception desk (to the delight of the front office team).

We noticed that the lack of glasses available during your stay was some what lacking (to say the least) especially with the popularity with happy hour rising. We have "tweaked" this issue and now happy hour has plenty of glasses to go around. Apologies for this oversight, it was most certainly not very convenient for you!

If you ever make the trip from Germany to this great city again, please think of us. We would love to have you. Tell your friends and family :)

Andrew Selleck
Duty Manager
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1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

The Ovolo hotel in Melbourne is amazing - we were staying on the top floor and the decor was fantastic! Super comfortable bed And bathroom. Very nice location, near stores and restaurants! And it also had cansa and free coffee included

Stayed April 2015, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam M, Manager at Ovolo Laneways, responded to this review, 2 days ago
Dear JuRezende23,

Why thank you, we think we are pretty amazing too! Glad to hear that we made your stay an enjoyable one.

You've pretty much hit the nail on the head in terms of what we offer :)

C U SOON!

Andrew Selleck
Duty Manager
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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Upon checking in the staff were friendly, I received the wifi password and went up to my room. I Set up the Apple TV and watched a show in the room on a comfy couch and had a free drink and bag of peanuts. The city is great for a walk around and I explored lots of shops in the laneways and the hotel is right at Amphlett place. Hubby arrived after the game so we walked down to Chinatown for a lovely meal.

Overall the hotel is fabulous with a great location, great inclusions and comfy bed. I did find the heating a bit high being my only negative. I think we will be back for sure.

Stayed April 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam M, Manager at Ovolo Laneways, responded to this review, 2 days ago
Dear Luise R,

It seems you had a relaxed, stress-free stay with us :)

Thank you for your kind words Luise, we absolutely love getting such positive reviews from happy guests. We are blessed to be in such a popular part of the city, to which you took full advantage.

We look forward to looking after the both of you the next time you're in town!

With winter approaching, we have taken the necessary procedures to make sure the heating is running perfectly. Apologies if the temperature was a bit high in the room!

Andrew Selleck
Duty Manager
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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Ovolo is situated at the top of Little Bourke St which is in close proximity to China Town where a number of fabulous restaurants are located. Around the corner on Spring St there is the Wine Bar, the Grocer store and the Melbourne Supper Club.
On checking in we were greeted by friendly staff who remained helpful and chatty during our three night stay. They were able to offer advice on trams to catch, places to visit and an umbrella for the autumn rain.
We had a one bedroom studio apartment which had s separate area with a sofa, TV and dining table. Tea making facilities were provided and the fridge was full of sparkling water, beer and cool drink that is complimentary and refilled each day.
We enjoyed happy hour from 6-8 in the foyer area where you can have a chat with other guests if you choose to or have a quiet drink by yourselves. Beer and wine are complimentary for this also.
We loved the other touches too - the Snack bag in the room- the candy bar in the foyer, that had a fabulous assortment of easter chocolates and the coffee machine and muffins that were offered each morning.
We would definitely book another stay in the near future.

Stayed April 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam M, Manager at Ovolo Laneways, responded to this review, 2 days ago
Dear Karen B,

Thank you for the amazing review, you should write for our website description haha!

Looks like you guys had the perfect stay! We look forward to taking care of you next time you're in Melbourne!

C U SOON!

Andrew Selleck
Duty Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Loved this place. Comfortable and felt spoiled in a way. Free drinks, free breakkie on the go, flexible check in and out hours, and they even give guests a little loot bag with snacks as a welcoming gift! Small gesture but heartfelt. I booked the one bedroom apartment and the king sized bed was so comfortable and I spent a subtantial amount of time just lazing on the sofa watching TV every night after a day out. It just felt like home. The location was quite convenient as shopping malls and restaurants were all within walking distance.
The largest downside was that there wasn't a carpark at the hotel and we had to park at a nearby carpark which even after the hotel discount ticket was AUD16/day or per exit which adds up and was inconvenient if you need to exit multiple times a day. Another small issue was that the bathroom wash basin was way too small and the water just ends up going all over the place when you wash your face.

Room Tip: It's definitely worth getting an "apartment room" if staying with your partner for mor...
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  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam M, General Manager at Ovolo Laneways, responded to this review, 2 weeks ago
Dear Irene N,

This review is truly a keeper. Thank You!
For anyone wanting to get the perfect idea of what to expect at the hotel, we will be sure to point them to yours.

You've mentioned a few of the many positives we offer here, including the free WiFi, breakfast, loot bag, phone calls and location (the list goes on and on!). This really allows us to separate ourselves from our competitors.

It is true that we do not have any onsite parking. Unfortunately being a 43 room establishment in the most sought out area in the CBD doesn't allow us to have this luxury. However, I'm sure you agree that our $16 rate we offer our guests is substantially better than the egregious prices majority of car parks implement within close vicinity (around $42 daily rate!!).
Our sinks...oh our sinks. It is true our single rooms contain sinks on the smaller side. New designs and concepts have been discussed to improve what we believe to be the only black dot on our superb white Ovolo canvas.

C U SOON!

Adam Males
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ovolo Laneways

Address: 19 Little Bourke Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #32 of 172 Hotels in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ovolo Laneways 4*
Number of rooms: 43
Official Description (provided by the hotel):
Ovolo's first international hotel in Australia is designed and inspired by the hidden streets and gems that Melbourne is known for. Located within the CBD and steps away from Parliament house and the treasury gardens, Ovolo Laneways offers effortless living without being away from the action of the city. ... more   less 
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