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“Fantastic Find!” 5 of 5 stars
Review of Ovolo Hotel

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Ovolo Hotel
4.0 of 5 Hotel   |   19 Little Bourke Street, Melbourne, Victoria 3000, Australia   |  
Hotel website
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Hotel amenities
Ranked #33 of 171 hotels in Melbourne
Brisbane, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Fantastic Find!”
5 of 5 stars Reviewed March 6, 2014

A girl's weekend away became fabulous because of our stay in room 503 for 3 nights. The apartment was spacious and well appointed and the terrace was an absolute bonus! We were amazed at all the inclusions, free goodies bags, minibar, happy hour and pastries for breakfast! Location was great, easy access to trams, restaurants, shopping etc and always a delicious coffee available in the lobby. The staff were absolutely amazing! So friendly, courteous and super helpful. Nothing was too much trouble. We loved our stay here so much that we have booked again for next year but then, we will stay longer.

Room Tip: Loved room 503. Worth the extra amount to have the terrace, a rarity in Melbourne accomodation.
See more room tips
  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly O, General Manager at Ovolo Hotel, responded to this review, March 17, 2014
Dear Liz N,

Greetings from the Ovolo Hotel Melbourne.

I am so glad to hear that you have only wonderful things to say about room 503 as it's my favorite room in the hotel. The view is spectacular and I hope you enjoyed the skyline whilst on your girls trip.

I will let the team know of the great feedback, they will be pleased to receive such kind words.

We are very much looking forward to having you return next year.

All the best,

Kelly O'Neill
General Manager
Ovolo Hotel Melbourne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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375 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Darlington, United Kingdom
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed March 6, 2014

Whilst visiting family in Melbourne we had a couple of nights at the Ovolo with some friends who came down from Brisbane. We were attracted by the handy location and the ability to have two bedrooms with shared living space.
We weren't disappointed. The room on the third floor was excellent and whilst it overlooked a side alley with lots of refuse bins we didn't hear any noise, unlike previous reviews.
The goodie bags, free minibar and happy hour, and convenient breakfast all added to a great stay.
There were a couple of small maintenance issues we advised to reception and they were taken as positive feedback and I felt would be acted upon. Staff were really friendly and helpful at all times.
Absolutely perfect if the lift would work every time !!

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly O, General Manager at Ovolo Hotel, responded to this review, March 17, 2014
Dear Silversurfer20,

Greetings from Ovolo Hotel Melbourne.

Many thanks for sharing details on your stay with our property. I am glad to hear that you had an enjoyable stay and previous reviews did not deter your stay. We are really focusing on new ideas & upgrades at the hotel so I am glad to see that these made for a more enjoyable stay.

If you are back in Melbourne soon please contact as direct as would be delighted to have you stay again.

Regards,

Kelly O'Neill
General Manager
Ovolo Hotel Melbourne
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Wollongong, Australia
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 2, 2014

Just had a two night stay. Fabulous room. Mini bar, breakfast (including gluten free option), apples, coffee, water, juice etc included in tariff was especially great for teenage children. Location to transport, restaurants, gardens, etc couldn't be better. Very quiet. Lovely views of city lights from room. Staff very helpful. All totally fabulous!

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly O, General Manager at Ovolo Hotel, responded to this review, March 17, 2014
Dear erik3,

Greetings from the Ovolo Hotel Melbourne.

Thank you for sharing your feedback from you recent stay at the hotel.

I am glad to hear that you enjoyed the hotel. We very much look forward to welcoming you back soon.

Regards,

Kelly O'Neill
General Manager
Ovolo Hotel Melbourne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 2, 2014

A group of 4 friends stayed in Room 503 for 3 nights. The room was large & very comfortable. We spent relaxing times on the large terrace which afforded great views. The staff were excellent & most helpful and friendly.The goody bags, slippers and carry bags were a pleasant & welcome surprise. Great coffee from the machine in the lobby was a morning ritual for all.There was just a short stroll to restaurants, Chinatown and the city. I cannot recommend this hotel highly enough.We will return next year.

Room Tip: Penthouses on Level 5 are larger and quieter.
See more room tips
  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly O, General Manager at Ovolo Hotel, responded to this review, March 3, 2014
Dear Peter A,

Greetings from the Ovolo Hotel Melbourne!

Thanks for the great feedback from your recent stay at the hotel. I am glad to hear you liked the property and like the Ovolo Inclusions. The coffee gets me every morning!

We look forward to having you stay with us again next year.

Regards,

Kelly O'Neill
General Manager
Ovolo Hotel Melbourne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 28, 2014

stayed here for valentines night - a very funky boutique hotel. loved the grass covered bench in the corridor on our floor. Service from staff was excellent - we had trouble setting up Apple TV, which allows you to transit a video on your IPad to the room TV - staff came up and sorted that. I had to sort my bookings for the next day and was able to email the booking card to reception and they kindly printed them off before I got down to reception!. The place is great and a nice feature is the Free mini bar plus they have a happy hour where you can help yourself in the reception lobby to beer, wine and pastries if available. The hotel was a bit more expensive but considering the service, the room facilities, funky décor and service, its really worth it. If I come back to Melbourne, this will be a special treat!!

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly O, General Manager at Ovolo Hotel, responded to this review, March 3, 2014
Dear Aidan E,

Greetings from the Ovolo Hotel Melbourne!

Thanks for sharing your feedback from your most recent stay at Ovolo Melbourne. I hope you had a wonderful Valentines day and got lots of chocolate treats from the Front Office Team.

I am glad to hear that the team assisted where they could and that you enjoyed all the Ovolo inclusions, we are all about effortless living so hopefully you felt this during your stay.

We hope to have you return to Melbourne and stay with us once again.

Warmest regards,

Kelly O'Neill
General Manager
Ovolo Hotel Melbourne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 27, 2014

I used Ovolo in Hong Kong for a business trip, so I decided to try the one in Melbourne too and it didn't disappoint at all. Everything you can ask for a business trip. Professional but friendly staff (that you really appreciate if you spend half of your life in hotels), helpful to book taxi for me, and to give me a really appreciated late check out. Clean room, complimentary minibar.
I will come back for sure!

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly O, General Manager at Ovolo Hotel, responded to this review, March 3, 2014
Dear Karl H,

Greetings from the Ovolo Hotel Melbourne.

Thank you for sharing your recent Ovolo Melbourne experience with us. It's lovely to hear you have used our Hong Kong properties and now our Melbourne property. We hope to see you back in Melbourne soon and staying with us once again.

Warmest Regard & Safe Travels,

Kelly O'Neill
General Manager
Ovolo Hotel Melbourne
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Berlin, Germany
1 review
5 of 5 stars Reviewed February 27, 2014

We stayed in this nice hotel one week ago, and we can't complain about anything! The position is marvelous, easy to reach and perfect to visit the city. We had a Studio Suite, right size for a couple, and the first day we found on the bad a funny bag with complimentary snacks. Good idea!

Even if no breakfast was included in the reservation, in the morning they offered us some yummy muffin!

The staff is smiling and friendly, we were very tired due to the long trip, but check in has been quick and easy. Frederica and Sven gave us all the information we needed and even something more for our free time in the city!

Only request for next visit: some gluten free pastries for my husband!".

Stayed February 2014, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly O, General Manager at Ovolo Hotel, responded to this review, March 3, 2014
Dear Laura G,

Thank you for sharing with us you recently Ovolo experience. I am glad to hear that you enjoyed your stay and that we have met your expectations.

I shall pass on the positive feedback to both Sven and Federica. They will be delighted.

Please remember for any return stays to the hotel to notify our staff of Gluten Free requirements as we can pre-order breakfast items for you.

Warm Regards,

Kelly O'Neill
General Manager
Ovolo Hotel Melbourne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Ovolo Hotel

Address: 19 Little Bourke Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #33 of 171 hotels in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ovolo Hotel 4*
Official Description (provided by the hotel):
The Ovolo Hotel is Melbourne's newest luxury boutique Hotel. In the heart of Melbourne's theatre and restaurant district, it is the perfect place to immerse yourself in everything Melbourne has to offer. Just a short walk to the MCG, Bourke Street Mall, Melbourne’s best Theatres and Tourist Attractions, everything is at your doorstep! All guests are offered FREE Wi-Fi, 'Grab n Go' breakfast, Minibar and Local Phone Calls! ... more   less 
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