My partner and I stayed at Ovolo for three nights over the weekend of the AFL Grand Final - we were incredibly grateful just to find somewhere to stay in such a busy period for Melbourne.
We arrived at the hotel early and the staff were more than happy to store our bags for us until we returned - we returned that night and they had been taken straight up to our room, which was a thoughtful gesture as it was a busy day all around.
The room was clean, has everything we needed and we really appreciated the extra touch of a free loot bag, toiletries and a free mini bar! The last thing we wanted to do was venture out after a long day on our feet, so it made for a lovely night in.
All of the staff we came across were friendly and obliging - especially Andre and Matt. One night during our stay we came back with a desire for an icy cold drink, and despite not having any ice, Andre went out of his way to source some and deliver it up to our room, it was really thoughtful and well above and beyond the call of duty. Matt was super friendly and helpful on checkout, allowing us a later checkout time, storing our bags and organising a taxi to the station when we had to leave.
We're already planning our return trip to Ovolo - we couldn't recommend it more highly for good value, great location and awesome staff.
- Official Description (provided by the hotel):
- Ovolo's first international hotel in Australia is designed and inspired by the hidden streets and gems that Melbourne is known for. Located within the CBD and steps away from Parliament house and the treasury gardens, Ovolo Laneways offers effortless living without being away from the action of the city. ... more less
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