As a first time visitor Melbourne the Ovolo was the perfect place to stay. A two minute walk to China town, near the Parliament building & Queen Victoria exhibition building.
The hotel also sums up Melbourne, small, friendly & tastefully appointed. We had a problem with our original enquiry, & were given an upgrade to a one bedroom suite.
We need to mention Matt the guest service team leader. We have stayed in a lot of hotels around the world, but we have never had such a warm welcome. We didn't arrive until nearly 11:00pm but Matt had waited for us so he could personally welcome us to the hotel. We got us checked in & up to our room in no time. When we got to our room he had left a personal message for us in a card & on the room's blackboard, giving lots of information on what to do in Melbourne, very special.
The Ovolo provides lots of freebies, from a welcome pack full of goodies, mini bar, Wi-Fi (which wasn't so easy to get else where), free tea & coffee & a lovely breakfast buffet.
There is some noise from outside, especially first thing in the morning from dustcart's, but this to be expected in any city centre.
We would recommend this hotel to anybody who is coming to Melbourne, when we come back we will book back in here again.
- Official Description (provided by the hotel):
- Ovolo's first international hotel in Australia is designed and inspired by the hidden streets and gems that Melbourne is known for. Located within the CBD and steps away from Parliament house and the treasury gardens, Ovolo Laneways offers effortless living without being away from the action of the city. ... more less
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