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“Excellent hotel with all the right touches” 5 of 5 stars
Review of Ovolo Hotel

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Ovolo Hotel
4.0 of 5 Hotel   |   19 Little Bourke Street, Melbourne, Victoria 3000, Australia   |  
Hotel website
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Hotel amenities
Ranked #33 of 171 hotels in Melbourne
Cape Town Central, South Africa
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“Excellent hotel with all the right touches”
5 of 5 stars Reviewed January 16, 2013

We had an amazing experience. The staff was particularly friendly, Stacey and Gemma were constantly giving us tips for how to see the best of Melbourne. The breakfast, mini-bar, and other extras were a nice touch that I haven't seen done in other hotels. All in, just an excellent stay and I would highly recommend.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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  • Spanish first
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English first
Australia
Top Contributor
52 reviews 52 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 16, 2013

Had a great 2 night stay at the new Ovolo. We loved it and would definitely stay there again. The free mini bar and the welcome package was nice, and the room, though quite small, had everything in it. Lovely rain shower and nice amenities. The wifi was fast and most of all FREE! The staff were friendly and helpful. The breakfast pastries were super fresh, but if you stay any length of time it would be a bit boring and unhealthy. Location is great and an easy walk up Bourke street.
TIP: I found a rate on wotif that was cheaper than the rates for the same dates on the Ovolo site, but they matched it without any hassles. Thus saving a quick $60!!

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
1 review
4 of 5 stars Reviewed January 16, 2013

We recently stayed for four nights at the Ovolo. The room and bathroom were clean and the bed reasonably comfortable.
The "free WiFi" would have been nice had we been able to actually connect for more than 3 minutes at a time.
On one morning of our stay the mini muffins and pastries provided for breakfast were frozen, although, in fairness, the staff were most apologetic about this.
The day before we checked out, Housekeeping removed our used towels but didn't replace them so we had to ask for fresh ones for the following morning's shower.
Despite these little glitches our stay was quite pleasant. The staff were polite, friendly and helpful.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 13, 2013

We Stayed at the Ovolo on Saturday night for my hens night. The one thing that stood out was the AMAZING customer service and all the little perks that they supplied. The staff were friendly, helpful and went above and beyond for my friends and I. The rooms were pretty soundproof and the beds were amazing to fall into. Free Coffee, Free minibar and the free "loot bag" were amazing extra touches that just made the experience even more special. More hotels need to take a leaf out of the Ovolo book - We will definitely be back!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Melbourne, Australia
1 review
4 of 5 stars Reviewed January 12, 2013

Fantastic boutique hotel with lots of little extras to make it great value. Well appointed rooms and great staff, made us feel comfortable and welcome. Couldn't be closer to Princess Theatre. Don't forget to get the discount ticket for parking on Bourke street on check out. Parked for 24 hours for $15.

Room Tip: Room facing little Bourne was slightly noisy on a Saturday night.
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 13 cities Reviews in 13 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 10, 2013

We stayed at the Ovolo in Melbourne and found it a very pleasant surprise to have free snacks and free basic minibar provided. Papers were also complimentary and the location near the edge of China Town suited our needs perfectly. A bit different to your normal boring hotel and extremely good value. We thought the level of security to use the lifts was also very good.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 9, 2013

We had a fabulous long week end in the two bedroom apartment with our teens. The property is on the China Town strip but away from the street noise. All that is promised in the property website is delivered including the best service, a range of delicious pastries for breakfast, 24/7 access to cappuccino machine and a Happy Hour drinks, all free! We were lucky to get late check out, as our flight was in the evening. There was a generous provision of the amenities as well with a message on the bathroom counter saying if you forgot any toiletries, contact staff! Plasma tvs in each room and the living space. Congratulations to the owner/management! Here's someone thinking out of the square and onto a winner. The generosity was too good to be true and will have us going back each time! The beds were a little soft.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Ovolo Hotel

Address: 19 Little Bourke Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #33 of 171 hotels in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ovolo Hotel 4*
Official Description (provided by the hotel):
The Ovolo Hotel is Melbourne's newest luxury boutique Hotel. In the heart of Melbourne's theatre and restaurant district, it is the perfect place to immerse yourself in everything Melbourne has to offer. Just a short walk to the MCG, Bourke Street Mall, Melbourne’s best Theatres and Tourist Attractions, everything is at your doorstep! All guests are offered FREE Wi-Fi, 'Grab n Go' breakfast, Minibar and Local Phone Calls! ... more   less 
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