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“Wonderful service” 5 of 5 stars
Review of Ovolo Laneways

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Ovolo Laneways
4.0 of 5 Hotel   |   19 Little Bourke Street, Melbourne, Victoria 3000, Australia   |  
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Hotel amenities
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Suite Deal - 25% OFF
Ranked #31 of 173 Hotels in Melbourne
Auckland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Wonderful service”
5 of 5 stars Reviewed November 23, 2012 via mobile

A neat Boutique hotel with a great feel about it. Service was superb and very comfortable. Everything included with free wifi and drinks. Tasty breakfast. Quiet and close to theatre and restaurants.The best shower in any Hotel I have been in Australia

Stayed November 2012, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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562 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
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English first
Wellington, New Zealand
Top Contributor
54 reviews 54 reviews
19 hotel reviews
Reviews in 28 cities Reviews in 28 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed November 22, 2012

This hotel is newly opened (in September). i stayed here as part of a girls' weekend. the hotel's in Chinatown and we stayed in one of the 5th floor rooftop apartments (yellow door!) all the doors (3) on our floor had OMG and the room number next to them. i know not why! the rooms were small, one with an ensuite and wardrobe (that was almost bigger than the bathroom) and one without.

the room without an ensuite was very small, but adequate. the room had a brand new fridge with ice machine and EVERY type of drinking glass known to man (and cocktail shakers) but no dish cloth! it also boasted a lonsdale punching bag hanging from the ceiling! there were boxing gloves too. they sat in a leather tray, along with some questionable 'art'. a dish cloth would have been handier!

the deck was great in the late afternoon as it was covered in sun. the deck has 2 loungers and an outdoor table and chairs.

there was complementary wine, juice and beer and breakfast, but we didn't really avail ourselves of any of it.

our room wasn't cleaned by the following afternoon, so we did send down for some extra towels and our room was cleaned when we got home from dinner in the evening. that was a little slack, but when we phoned for extra towels etc, they were prompt in providing them.

overall i recommend this hotel for a short-term stay. it's new, clean and close to everything.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, Canterbury, New Zealand
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 20, 2012

This hotel just opened in September so very new, it was a girls trip for a friends 50th birthday upon arriving couldn't believe we were 50 metres from Bamboo House which is the most amazing restaurant we were going to for her party. Hotel was very clean, great amenities such as fridge with ice machine, dishwasher etc etc only negative would say one of bedroom was so small and bathrooms werent big couldn't believe had a boxing bag in room very different but cool. We could help ourselves to water and orange juice, coffee, tea wine bar don't get that in any other hotels that im aware of. We made aware to the General Manager they could improve on was clean towels etc and we asked them to fix toilet 3 times which never got done but overall was a fantastic place and would certainly recommend

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morwell, Australia
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 14, 2012

We stayed at the Ovolo as we were in melbourne for a concert. Upon being greeted at reception we could tell it was gonna be a great stay. The staff were very friendly and were very helpful. The room was fantastic (we had a 2 bedroom suite) we went with our best friends and it had a great lounge are to relax and the bedrooms were both a great size. The free mini bar was fantastic as was the free wifi and grab and go breakfast. We will definetly be back and would highly recommend to anyone.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 9, 2012

My partner and I recently travelled to Melbourne for a quick stop over prior to heading to Phillip Island for the Moto Gp.

I had done some research on the hotel prior to arriving. After reading many glowing reviews, I had high expectations of my experience....

To my surprise, my actual experience exceeded my expectations !!!

Loved the location, loved the room (1 bedroom suite) and love, love love all the additional extras at no charge !

If you are a person that likes to plan every detail of your stay like exactly where you are going for dinner or to which bar you are having pre-dinner drinks blah blah blah......Throw all of that out the window and take a recommendation from the very local and knowledgable front of house team....They know their stuff !

We threw our preconceived plans to the wind and went with a dinner recommendation to 'Papa Goose'. My partner and I had a wonderful time. The food, ambience and experience was exactly what we were looking for 10/10.

I have recommended this hotel to many of my business associates and friends that frequently visit Melbourne.

Bravo Team Ovolo ! Keep up the good work!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albury, Australia
Top Contributor
94 reviews 94 reviews
43 hotel reviews
Reviews in 61 cities Reviews in 61 cities
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed November 6, 2012

This brand new boutique hotel is perfectly placed in Melbourne's theatre and restaurant precinct at the top end of little Bourke St near China Town and Spring St. Sparkling new rooms, modern decor - a small and intimate hotel. The staff are very helpful and cheerful and the greatest surprise was the help yourself mini bar in our room at no extra cost. Another clever little ploy to please you is the free loot bag with nuts and snacks to take home. Also free tea, coffee and cold drinks in the foyer. Great marketing from this company which definitely won us over. Other mean spirited hotels could learn a lot from this little gem. The staff were very helpful in guiding us to a nearby restaurant on Spring St for a sumptous cooked breakast, or they offer their own complimentary continental breakfast. A comfortable bed and quiet room ensured a good night's sleep. The only small negative is the very small bathroon basin. We will definitely stay there again on our next theatre and restaurant excursion to Melbourne.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 5, 2012

A gorgeous new boutique hotel, petit reception, with the friendliest staff ever, NONE of the attitude of the larger hotels... Fantastic location, a hop step and jump from Longrain, or our new fave restaurant Gingerboy... great contemporary rooms, comfy bed, gorgeous shower and lots of free goodies... including the FREE mini bar... which didnt have wine on our visit, but I was promised was being added to the inventory very soon...
We will def. be back for our next 'date' night....

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ovolo Laneways

Address: 19 Little Bourke Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #31 of 173 Hotels in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ovolo Laneways 4*
Number of rooms: 43
Official Description (provided by the hotel):
Ovolo's first international hotel in Australia is designed and inspired by the hidden streets and gems that Melbourne is known for. Located within the CBD and steps away from Parliament house and the treasury gardens, Ovolo Laneways offers effortless living without being away from the action of the city. ... more   less 
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