The hotel is clean, well placed and has a pleasant ambience. It is a civilised place with civilised guests. The staff are friendly and helpful, the continental breakfast quite enough to start the day. Bathroom was modern and well equipped. Easy access by tram to Chapel Street, St Kilda, the city etc. Parking is easy at nights and on the weekends but on weekdays you might have to use the hotel car park. There are no panoramic views (but neither do many high rise city hotels)or a pool but I would consider it a great, good value spot for a relaxed Melbourne experience.