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“Graeme C - my favourite place to stay in Melbourne.” 5 of 5 stars
Review of Hotel Charsfield

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Hotel Charsfield
4.0 of 5 Hotel   |   478 St. Kilda Rd, Melbourne, Victoria 3004, Australia   |  
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Ranked #27 of 172 hotels in Melbourne
Peregian Beach, Australia
1 review
1 helpful vote 1 helpful vote
“Graeme C - my favourite place to stay in Melbourne.”
5 of 5 stars Reviewed February 12, 2013

I stay at the Hotel regularly on business trips to Melbourne and wouldn't consider staying anywhere else.
The rooms are consistently clean and very comfortable.
The convenience of WIFI is also provided.
The staff are great, always friendly, professional and happy to go the extra mile. It has a lovely ambience in an allround sense.
Transport to the city is easy via the tram stops close by and taxis.
I recommend it highly for both business, long weekends, shopping trips to Melbourne etc.

Room Tip: Recommend the Del-Luxe Rooms on the higher floor.
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charsfield478, Front Office Manager at Hotel Charsfield, responded to this review, March 2, 2013
Dear Graeme C,

Always a pleasure having you return to the hotel on your business trips.

Thank you for your kind comments and your great "tip" as well.

We look forward to welcoming you back in the near future.

Kind regards,

Genevieve
Front Office Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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322 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
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English first
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 12, 2013

We loved staying here. The room was clean and comfortable. Bed and pillows were divine :)
Great location. Next time we'll stay longer as we didnt get to try the restaurant. Lovely front garden and verandahs. Parking is easy. Reception can sell you Miky travel cards to use on public transport. Only problem with St. Kilda Road is that there are never any cafes open on weekend. No problem though, easy access to trams to city, st.kilda etc.

Room Tip: Deluxe room was nice - sofa and extra tv in seperate room.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charsfield478, Front Office Manager at Hotel Charsfield, responded to this review, March 2, 2013
Dear Carleerg,

Thank youf or posting your review.

I am pleased to see you enjoyed your time at our beautiful hotel and found our rooms and facilities were suited to your needs and most comfortable.

We are looking forward to welcoming you back to the hotel in the future and hope that next time you have the opportunity to dine with us as well.

Kind regards,

Genevieve
Front Office Supervisor
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Edinburgh
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 11, 2013

We stayed there last week and totally enjoyed the experience.
The room and en suite were well presented and spotlessly clean. Being on business I appreciated the free wifi and how simple it was to hook in.
The staff were extremely friendly and very helpful with all the various enquires we had...transport around the city, car hire, sites to visit, etc.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charsfield478, Front Office Manager at Hotel Charsfield, responded to this review, February 13, 2013
Dear Surfer65,

Thank you for your kind comments and lovely review.

I am pleased you enjoyed your time at our beautiful hotel and found our staff to be of great assistance to you during your stay.

I will be sure to share your review with our staff and management, and hope you had both a safe and pleasant trip home.

Kind regards,

Genevieve
Front Office Supervisor
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Jakarta, Indonesia
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 4, 2013

You would get the romantic impression when you arrive in this hotel beautiful classic architecture building, and also nice design of the garden made it more romantic and perfect for couples. Clean and very well maintained property.
Inside the hotel, they have enough reception area, not so big, but lovely and friendly staff. With nice room across from the reception desk for playing pool (the pool table was so huge, so its a bit small space left to play). But they don't have nice gym tho.

The deluxe room was nice, spacious and very clean. And wow, the bathroom was super clean and so nice. Smells new. And the bed was very comfy. My boyfriend even wanted to call them up to ask what brand is.

Stayed for 3 nights, and overall was a good value. Recommended for couples.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charsfield478, Front Office Manager at Hotel Charsfield, responded to this review, February 13, 2013
Dear Lilaparamita,

Thank you for taking time to post your lovely review on Hotel Charsfield.

I am so pleased both your partner and youself thoroughly enjoyed your time at the hotel and found your room both comfortable, clean, spacious and suited to your needs.

I hope you have an opportunity to come back and stay with us on your future travels to Melbourne.

Kind regards,

Genevieve
Front Office Supervisor
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Auckland
Contributor
19 reviews 19 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 2, 2013

We stayed here during the Australian Open and was a short taxi ride to see all the tennis action. It was very peaceful and tranquil after being in all the crowds and the restaurant was very nice, quite intimate and they made you feel very special whilst dining there. Would definitely recommend to the people who enjoy non commercial Hotels and the building itself is quite beautiful.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charsfield478, Front Office Manager at Hotel Charsfield, responded to this review, February 13, 2013
Dear Tigergalz,

Thank you for taking time to review Hotel Charsfield.

I am pleased you enjoyed the hotel and its surrounds during your stay over Australian Open Tennis season.

I will be sure to share your lovely and kind comments with our Food & Beverage team. Thank you again for your feedback.

I hope you had a safe and plesant trip back to New Zealand and look forward to welcoming you back to the hotel on your future travels to Melbourne.

Kind regards,

Genevieve
Front Office Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed January 31, 2013 via mobile

The good: great service, St Kilda is a good location for my needs (Albert Park for a morning walk, Belgian Beer Cafe, easy parking, a reading room and full size snooker table) - and I love a hotel with character.
The Bad: I'm sorry, I'm starting to get annoyed with hotels offering free wi-fi that is either very, very slow, or does not work at all. Worse, hotels that cap Wi-fi and charge if you exceed the allocation. In this case 100 MBS. What is that? 5 minutes checking email? Whatever, it costs me $10 if I go slightly over it.
Also, my iron only had a cord that was slightly more than a metre long. It sounds like a pedantic whinge until you have to iron a shirt in the morning before checking out. A simple 3 minute process becomes very frustrating!

  • Stayed February 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charsfield478, Front Office Manager at Hotel Charsfield, responded to this review, March 4, 2013
Dear Matt W,

Thank you for taking time to post your review on Trip Advisor.

I am pleased you enjoyed your time with us at Hotel Charsfield and found the location suited to your needs and leisure activities.

The hotel does offer 100MB free WIFI internet access per day, and the length of usage does vary from person to person based on what they are doing online. Once the limit is reached, guest can call reception to pay for more if they wish.

We also offer unlimited internet connection free of charge to our hotel guests via our reading room computer which is available 24 hours a day.

Thank you for notifying us of the iron in your room. We are always happy to assist guests with their needs, and would have happily brought you a different iron to your room upon request.

I hope you had a safe and pleasant trip home.

Kind regards,

Genevieve
Front Office Supervisor
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Brisbane
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 31, 2013

Beautiful old school hotel with lovely staff, great ambience and charm. It may be more a hotel for business types but my partner and I loved it. There are two tram stops within 200m of the hotel and it is walking distance into the CBD and it is a lovely walk.

The only fault we could find was the tiny amount of leg room between the toilet and the wall. My partner is 6'3 and had to sit sideways on the toilet to use it and I am 5'8 and my knees were almost touching the wall.

I found the hotel through a last minute website and was very happy with the price. All in all it helped with a lovely weekend.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charsfield478, Front Office Manager at Hotel Charsfield, responded to this review, February 13, 2013
Dear Girliebon,

Thank you for taking time to place your informative review on Trip Advisor.

I am pleased both yourself and your partner enjoyed your weekend break at the hotel and found our location suitable.

Perhaps if you do stay again, you might like to consider booking one of our beautiful Premier Rooms which are our heritage style suites at the hotel with high ceilings and elegant decor? These rooms offer larger, marble benchtop bathrooms and might be a little better suited to your needs. Most of the Premier Rooms, and also our Premier Spa rooms do boast beautiful views over St Kilda Road and are perfect for a romantic getaway.

Please don't hesitate to contact us directly when making your next booking and we can discuss with you in details the added extras in our upgrade room types, and also room configurations.

I hope you had a safe and pleasant trip back home to Queensland.

Kind regards,

Genevieve
Front Office Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Charsfield

Also Known As:
Charsfield Hotel Melbourne
Address: 478 St. Kilda Rd, Melbourne, Victoria 3004, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#7 Best Value Hotel in Melbourne
#7 Romantic Hotel in Melbourne
#26 Luxury Hotel in Melbourne
#31 Business Hotel in Melbourne
#34 Family Hotel in Melbourne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Charsfield 4*
Official Description (provided by the hotel):
The Hotel Charsfield is a fine example of early St Kilda Road Victorian architecture, which has heritage listing. This boutique accommodation now combines the warmth, character and style of the building with professional and friendly service to ensure the experience on offer is as unique as the guests who stay here. So whether you are visiting Melbourne on business, as a conference delegate, on holiday, or perhaps to enjoy one of the many major events in town, the Hotel Charsfield is the ideal choice for accommodation in Melbourne. ... more   less 
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