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“Nice Ambience” 4 of 5 stars
Review of Hotel Charsfield

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Hotel Charsfield
4.0 of 5 Hotel   |   478 St. Kilda Rd, Melbourne, Victoria 3004, Australia   |  
Hotel amenities
Ranked #27 of 171 Hotels in Melbourne
Launceston, Australia
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
“Nice Ambience”
4 of 5 stars Reviewed February 20, 2012

Unfortunately we arrived very early in the morning and the concierge was not that helpful.We found the rooms comfortable, and the general feel of the place quite "homely". It is certainly conveniently close to the City,Chapel St ,St Kilda, South Melbourne and Albert Park.
The lovely reading room,billiards room, restaurant and balcony add to the ambience. We did find the bathroom a little squeezy, with the space between sink, toilet and shower a bit tight.
Overall a nice place to stay.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charsfield478, Manager at Hotel Charsfield, responded to this review, March 12, 2012
Dear Stew_rol,

Thank you for posting your review.

I am pleased to hear that the room you had was comfortable and enjoyed the homely feel. I sincerely apologise for the receptionist for not being helpful upon your arrival, this is not to our normal service standards.

Perhaps on your next stay you could book one of our lovely Premier Rooms, the bathrooms in these rooms are larger. They also have special treats such as homemade chocolates on arrival, plunger coffee and bathrobes to enjoy during your stay.

We hope to welcome you back soon.

Kind Regards,

Gabrielle Chisholm
Property Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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391 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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Wellington, New Zealand
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 28, 2012 via mobile

Although not that cheap, this hotel is a lovely place to stay. Well located (a tram ride to town or beach!) and a great reception staff. Truly recommended.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charsfield478, Manager at Hotel Charsfield, responded to this review, March 12, 2012
Dear wferreira,

Thank you for taking the time to post your review.

I am pleased to hear that you enjoyed the service you received from the reception staff. I will be sure to pass your comments onto them.

January is a busy time in Melbourne due to the Australian Tennis Open, which may contribute to the rates being slightly higher during your stay.

If you head to our website or facebook page, perhaps you can take advantage of our special offers and deals for your next stay with us.

We hope to see you soon.

Kind Regards,

Gabrielle Chisholm
Property Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 26, 2012

The Charslfield hotel is a lovely historic property - but beyond that, it was really convenient. Every day the concierge provided us with our transit passes, and we were able to hop on the trams that passed the door every 2 minutes and took us to all parts of the city.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charsfield478, Manager at Hotel Charsfield, responded to this review, March 12, 2012
Dear CeilidhLondon,

Thank you for posting your lovely review.

I am pleased that you found our location and purchasing the Metcards from reception convenient, during your stay.

We look forward to welcoming you back to The Hotel Charsfield in the near future.

Kind Regards,

Gabrielle Chisholm
Property Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 24, 2012

An old style mansion turned into an up market hotel located on St Kilda Road about 15 minutes by tram from Federation Square and Flinders Street. The moment you walk in the door you realise you have stepped into something elegant with old world charm. The restaurant serves great food in a charming ambience and the staff were very helpful and pleasant. There is a comfortable lounge and reading room with computer and internet access, a billiards room and large meeting room for corporate use. For those seniors with reduced mobility we suggest a ground floor room is requested as there is no elevator to the first floor and bags have to be carried up stairs. Also our bathroom in the junior suite was long and narrow with reduced space between the edge of the washbasin, toilet and opposite wall which movement somewhat restrictive. However our stay was very pleasant and we would visit again.

Room Tip: There is some road noise from passing trams but not sufficient to be a major problem. If this will b...
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  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 23, 2012

We stayed here on our wedding night, and loved it. It's a very charming house, and the people working there seemed nice. They gave us a bottle of sparkling wine for free when we told them it was our wedding night, and we really appreciated the gesture. We would have loved to have stayed longer and explored the house a bit more, perhaps trying the pool table, but unfortunately we didn't have the time.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bendigo, Australia
Top Contributor
81 reviews 81 reviews
45 hotel reviews
Reviews in 34 cities Reviews in 34 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed January 10, 2012

Like the feel of this hotel at St. Kildard. It looks like a mansion. The cheaper rooms are a tad small, bit outdated, but breath some athmosphere. It is a clean place. Nice for a weekend with breakfast and a bit of romance. I havent seen the bigger rooms. I thought the room was a bit expensive, but I have seen great deals and if you grab the deal you will have calue for money.

  • Stayed September 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 7, 2012 via mobile

Unique hotel with so many great touches, included! Shoe shining area, large billiard table, beautiful grounds. Service was great, little chocolates by the bed. A pleasant and affordable change from the modern box rooms that are so plentifully available in Melbourne. So peaceful and not a big hotel-easy access to city OR st kilda/chapel st. Will stay here again for sure - 2 nights next time.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Charsfield

Address: 478 St. Kilda Rd, Melbourne, Victoria 3004, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites
Hotel Style:
#13 Spa Hotel in Melbourne
#16 Best Value Hotel in Melbourne
#16 Family Hotel in Melbourne
#26 Luxury Hotel in Melbourne
#28 Business Hotel in Melbourne
#30 Romantic Hotel in Melbourne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Charsfield 4*
Number of rooms: 41
Official Description (provided by the hotel):
The Hotel Charsfield is a fine example of early St Kilda Road Victorian architecture, which has heritage listing. This boutique accommodation now combines the warmth, character and style of the building with professional and friendly service to ensure the experience on offer is as unique as the guests who stay here. So whether you are visiting Melbourne on business, as a conference delegate, on holiday, or perhaps to enjoy one of the many major events in town, the Hotel Charsfield is the ideal choice for accommodation in Melbourne. ... more   less 
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Also Known As:
Charsfield Hotel Melbourne

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