Stayed for a romantic night out (8th December, 2011) in a Deluxe Room on the ground floor. Room was comfortable and cosy, with very modern amenities (very sleek bathroom!) in a place with, otherwise, a lovely old-world ambience - the Hotel Charsfield was absolutely beautiful to take in. Staff were very helpful and full of smiles.
Cannot be faulted except for several (some relatively minor) things:
- value for Continental Breakfast was a bit lacklustre (while the food was lovely, the range did not perhaps live up to the $17.50 cost; however, as it was a special night out and what we did try was absolutely delicious, we did not particularly mind - Continental Breakfast included fruit, scones, muffins, croissants, toast, cereals and yoghurts)
- internet access was very, very limited, with only the first 50MB free (the fees thereafter were, frankly, exorbitant); however, there is a computer available with internet access for work/email/etc. (i.e. no downloads/gaming)
- bathroom included all the usuals (shampoo, conditioner, body lotion etc.) except for toothbrush/paste, which we found a bit bizarre; we forgot to bring toothpaste (figuring it would be there) and ended up having to purchase a tiny toothbrush/paste kit from the minibar for $5, which we felt was overpriced
- room was perhaps a liiiiittle smaller than expected; however this was not major at all (the room was still absolutely beautiful) and to be expected with conversion of a very old building for hotel purposes
We were also impressed by the hotel's follow-up; we were emailed asking for feedback the afternoon of our check-out, and would like to commend the management for its commitment to improve.
Overall, the Hotel Charsfield was wonderful; thank you for a very memorable, romantic night out. <33