The last time I had stayed in this hostel it was of high standard, but several years later it has really gone downhill. I was assured by the staff that we would be made welcome with our young family but the staff were difficult from the minute we arrived, despite having my husband and little one parked in a loading zone the staff made check in difficult; the kitchen was atrocious with bins overflowing so badly there was rubbish left all over tge work benches - there wasn't even a clean knife or space to prepare food and the bathrooms, including the disabled one we were allowed access to so we could shower our child, were filthy. When we took photos to the manager, he said that people had to clean up after themselves, but if they are offering a service that says it is clean it's clearly not. That kitchen needs reporting to the health department, it's really that bad!
- Also Known As:
- The Greenhouse Backpacker Hotel
- The Greenhouse Backpacker Hotel Melbourne
- Official Description (provided by the hotel):
- Greenhouse Backpackers is located in the heart of the Melbourne CBD with Flinders Street Station, Federation Square and famous cafe filled laneways less than a five minute walk away.Guests are welcomed with inclusions such as Free Daily Breakfast, Free Unlimited Internet 24/7, Free Walking Tour, Free Dinner Tuesdays, Free Activities and more.Get the inside information on the sights of Melbourne on our half-day walking tour, hear the tunes of local DJ's and bands on our pub crawl, taste the market fresh ingredients in our Free Tuesday dinners.If you are looking for even more tours and trips, see our in house Fully Licensed Travel Agency for expert experience and the best deals on trips around Australia. ... more less
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