I recently booked a 1 bedroom apartment at the Stork Hotel aproximately 6 weeks prior to my intended stay. I made the booking directly by phone as I found this to be slightly cheaper than on the internet. The staff member I made the booking with told me that she would call me 10 days prior to confirm my stay. When I did not receive her call I tried several times to get in contact with her only to be faced with the option of leaving voicemails which were not returned. 6 days prior to my intended stay I finally received a call form the staff member stating that due to a 'computer malfunction' my booking had been 'wiped' and that I would not be able to stay there! I ended up having to pay almost double the price at another hotel!
- Also Known As:
- Stork Hotel Melbourne