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“Good Location” 4 of 5 stars
Review of Mantra 100 Exhibition

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Mantra 100 Exhibition
4.0 of 5 Hotel   |   100 Exhibition Street, Melbourne, Victoria 3000, Australia (Formerly Pacific International Apartments)   |  
Hotel amenities
Ranked #96 of 172 hotels in Melbourne
Top Contributor
88 reviews 88 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
51 helpful votes 51 helpful votes
“Good Location”
4 of 5 stars Reviewed November 24, 2013

Located within easy walking distance of Burke St, Collins St, MCG etc. We had a first floor room overlooking the street and it was still quiet enough. Mini kitchen would have been enough to prepare a meal if we wanted to.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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269 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Sydney, Australia
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 21, 2013

The biggest thing going for this hotel is its value for money. In my view, it is a solid three star hotel. It offers an excellent location in Melbourne. The room I stayed in was reasonably clean, but not spotlessly so. It had enough space to spread out. The main downside is the noise. There is a lot of noise coming off Exhibition Street and the installed windows do little to block it. If you are staying in the two-bedroom suite, be aware that one of the bedrooms is against the street. Sleep could be hard to come by if you are not use to 24-hour street noise. The beds were too hard for my liking and perhaps had seen better days, but others would find them OK. The shower was a bit small and had a low flow rate shower head. Reception was friendly and helpful. If you need a place to stay in the centre of Melbourne and you are chasing cheaper accommodation, it would be worth considering this place (with the above provisos considered).

Room Tip: Both front and back suffer from street noise. As always, the higher the better ...
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  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 19, 2013 via mobile

We stayed for four nights there and had a fantastic time as for the staff a special mention for dewi and jasdeep who were extreamly helpful in all aspects and were ready to help anytime and extreamly cheerful. It is located in one the most central location of the CBD of melbourne.

  • Stayed November 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Lincoln, Australia
Top Contributor
68 reviews 68 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed November 11, 2013

Stayed for two nights. Rooms large bright and airy with quality bed and furniture. Very comfortable but rooms at rear of building subject to some intrusive noise from night clubs or pubs on Saturday night. Otherwise it is a great location and recommended.

Room Tip: Ask for rooms toward front or higher up.
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mantra100, Manager at Mantra 100 Exhibition, responded to this review, November 17, 2013
Good morning,

Thank you for your review, I appreciate you taking the time to leave your thoughts for other travellers!

I appreciate your concern regarding noise from nearby establishments, I'm just in the process having recently started at the property of seeing if there is anything we can do to lessen this - in the meantime we are always happy to place pre-allocate rooms in quieter parts of the building if anyone is a light sleeper.

Warm regards,

Campbell Lee
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 5, 2013

We stayed here in October and found this Mantra to be in a great location in central Melbourne. We were in a 1 bedroom apartment and it was a decent size. The apartment was a bit dated and they could leave some more cutlery and utensils i.e. There were 3 of us staying and we got 3 forks, 3 knives etc. The staff were all helpful when we spoke to them. Overall a decent place to stay, not luxurious but nice.

  • Stayed October 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mantra100, General Manager at Mantra 100 Exhibition, responded to this review, November 6, 2013
Dear imac2411,

Thanks for taking the time to review your recent stay; it is pleasing to hear our location suited your needs in Melbourne and that our staffs were helpful. We hope to see you again soon.

Kind regards,

Tim Young
Hotel Manager
Mantra 100 Exhibition
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Tasmania
Senior Contributor
46 reviews 46 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 31, 2013

We chose this hotel because it was close to rod laver arena and it cost just under $10 to taxi from there when it was just two of us and $27 when we took the whole group in a maxi taxi. (Slow traffic on the way to the concert) The hotels location is great being just a few minutes walk to shopping, restaurants and the regent theatre. The hotel itself was well presented and the staff were friendly and helpful. We arrived early so they were happy to store our luggage and give us a call when the room was ready. They also stored it after checkout until our ride arrived in the afternoon. We had a two bedroom apartment and used the sofa bed in the lounge too. We all slept well after a big night out, you can hear the traffic which is to be expected given the location, but this doesn't phase us. We didn't hear any noise at all from other guests. The only negatives I could find is the shower wasn't the best and the bath very small, but these things weren't overly concerning to us, just mentioning in case it's vital to others. The apartment was comfortable and suited our needs and we would stay again.

Stayed October 2013
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Mantra100, General Manager at Mantra 100 Exhibition, responded to this review, November 6, 2013
Dear TasMum,

Thanks for taking the time to review our hotel. I am pleased to hear that you found the apartment comfortable and suited your needs. We also appreciate your comments in regard to our location and friendly and helpful staff.

We look forward to welcoming you back again in the future.

Kind Regards,

Tim Young
Hotel Manager
Mantra 100 Exhibition.
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Perth, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 25, 2013 via mobile

I stayed here for 4 nights in late May with my 18 month daughter. I am also a travel agent.
I paid per night for a cot to be in the room for my daughter....I should have read this site first because I've now learnt other customers got this for free!!
On my first night I had a housekeeping staff member walk into my room without knocking, while I was having a bath. I had to scream at him to leave now as he shouldn't be in my room, it took me saying this 3 times before he left! After complaining to reception, I was told that the reason he was there was to make sure the cot was ok, and was offered only a sorry from the girl at reception. She told me my complaint would be passed onto management but I heard nothing from them throughout my whole stay.
On our second night one of the towels left in the bathroom had a massive hair ball stuck to it.
There was quite a bit of rain on our third night there and waking up the following morning found the carpet under the windows (which were closed all night) in the lounge area completely saturated. I asked to be moved to another room for our final night as the room smelt damp and I wasn't comfortable having my daughter in that environment. They did change rooms for me, which was good.
I must admit after my first nite experience my decision was made that I would never stay there again and would never recommend to any of my customers wanting to travel to Melbourne. Perhaps an apology or recognition from management of what happened may have changed my mind. Overall, very bad service!

  • Stayed May 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mantra100, General Manager at Mantra 100 Exhibition, responded to this review, November 6, 2013
Dear User115,

Many thanks for your review on your stay with us at Mantra 100 Exhibition back in May. It is disappointing to hear there were aspects of your stay that did not meet expectations. I apologise for these. I was partially disappointed to hear that our housekeeping department walked in on you without knocking. This is unacceptable and we are very sorry for this occurrence.
I have shared your comments with my front desk, housekeeping and maintenance staff and I expect improvements to be made in this area. Please accept my apologies for not receiving a response to your feedback, this is also unacceptable and I will investigate why this was not brought to my attention earlier. I appreciate your feedback and allowing us to learn from our mistakes. I hope you will consider us again in the future.

Kind Regards,

Tim Young
Hotel Manager
Mantra 100 Exhibition.
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Additional Information about Mantra 100 Exhibition

Address: 100 Exhibition Street, Melbourne, Victoria 3000, Australia (Formerly Pacific International Apartments)
Location: Australia > Victoria > Melbourne
Amenities:
Kitchenette Suites
Hotel Style:
#80 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mantra 100 Exhibition 4*
Reservation Options:
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Also Known As:
Mantra 100 Exhibition Melbourne
Mantra 100 Exhibition Hotel Melbourne

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