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“Doubletree by Hilton” 5 of 5 stars
Review of DoubleTree by Hilton Melbourne - Flinders Street

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DoubleTree by Hilton Melbourne - Flinders Street
4.5 of 5 Hotel   |   270 Flinders Street, Melbourne, Victoria 3000, Australia (Formerly Citigate Melbourne)   |  
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Ranked #84 of 166 Hotels in Melbourne
Mildura, Australia
1 review
“Doubletree by Hilton”
5 of 5 stars Reviewed yesterday NEW

Rooms are a good size without being overly large. Bathroom is roomy with walk in shower. Everything is very clean. Check in/out is very efficient. Location is absolutely perfect for getting around the city and surrounds with taxis, trains and trams literally at the front door. Some of Melbourne's best restaurants are a short walk away as are sporting and other venues. Would definitely stay there again and will recommend to others

  • Stayed May 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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201 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed yesterday NEW

As a HH member I received an invite to stay at the new Double Tree in Melbourne.

Formerly Citigate and in the middle of a refurb I had high hopes.

Positives:
Location
Price point
Cookie on arrival


I had a room with no view. If you plan to spend more time in the room other than sleeping and showering, I suggest you pay a little extra to get a window with a view of Flinders Street station.

Stayed February 2015, traveled as a couple
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed yesterday NEW

This is a well located City hotel, close to everything with Flinders St train station located literally across the road.

Parking is about 100m away offsite, which is annoying, and there's no valet parking if you bring the car.

The renovations are great, and the rooms are comfortable and well appointed. Great bed and shower - two of the most important things for me in a hotel!

Decor is fresh and modern.

The amenities leave a little to be desired however and I wouldn't describe this as a luxurious or 'relaxing' hotel. However it's location is great and you probably won't be spending much time in your room given the great city of Melbourne.

In that respect the DT lives up to its brand reputation as being comfortable and affordable, a GREAT place to lay your head if the rate is right.

Choose the Hilton South Wharf if an executive lounge is important to you.

Stayed June 2015, traveled solo
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Singapore
1 review
2 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel for 5 nights and while the room was comfortable, there were some details that we found astounding for a hotel from the Hilton brand. First, while we were given 2 bottles of water at the start of the stay, when we asked for another 2 the next day , we were told that water for only for club members and that the tap water in Melbourne was drinkable. No water bottles were forthcoming the rest of our stay. I find it baffling that a supposedly 4-star hotel would have such a parsimonious policy on bottled water, when even lesser ranked hotels are able to provide this. Also, the room was not cleaned when we returned at 3pm and housekeeping had to be called up. Also, free newspapers were given only upon request. In all, I felt very unwelcome at Hilton and would reconsider coming back here.

  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Melbourne, Australia
1 review
4 of 5 stars Reviewed 2 days ago NEW

Lovely Hotel and a very warm welcome to their Clients. King River View Rooms has a wonderful view but be mindful of which one you book as they vary in dimensions and the positioning of bathrooms and beds can be good or not so good. Staff are exceptional and very helpful. Lovely hotel and in a great position to get around Melbourne. Staff have exceptional knowledge in the area and are happy to point you in the right direction. Dressing Gown Slippers are provided and a welcome Hot cookie on arrival.

  • Stayed May 2015, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paranaque, Philippines
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Staff was friendly, centrally located, accessible to everything.

Special mention to Hayden who was very accommodating. When I called to ask what the latest time we can check out without charges, he replied right away and gave us until 1PM. He didn't give me a hard time and was very nice.

Stayed May 2015, traveled as a couple
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Adelaide, Australia
Top Contributor
203 reviews 203 reviews
53 hotel reviews
Reviews in 99 cities Reviews in 99 cities
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here before when it was the Citigate. Has been refurbished and refreshed and did not disappoint. Great location right opposite Flinders Street Station and that makes it easy to access all transport. Given trams are free within the city precinct, this is a perfect spot to wander Melbourne central. Staff very friendly, service great and rooms well appointed. The cheaper rooms do not have windows, but that is not an issue, especially when you only need a bed! Will be back.

  • Stayed May 2015, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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Additional Information about DoubleTree by Hilton Melbourne - Flinders Street

Address: 270 Flinders Street, Melbourne, Victoria 3000, Australia (Formerly Citigate Melbourne)
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#75 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — DoubleTree by Hilton Melbourne - Flinders Street 4.5*
Number of rooms: 180
Official Description (provided by the hotel):
Located in the heart of Melbourne's dynamic city centre, DoubleTree by Hilton Melbourne - Flinders Street directly overlooks iconic Flinders Street Station. This 180 room hotel is within easy walking distance of many corporate offices, famous Melbourne laneways, the vibrant arts and entertainment district that spans Federation Square and Southbank, and a huge variety of the city's best restaurants, bars, cafes, and shops. A multi-million dollar refurbishment of the entire hotel is nearly complete. The result is a design-driven upscale hotel filled with new furnishing and boutique touches inspired by Flinders Street Station and the grand age of train travel, executed in a contemporary and warm way. Guests can socialise at the lobby bar and enjoy breakfast, lunch or dinner at the ground floor restaurant. Room service is available 24-hours a day. When it is time to energise, guests can do so in the 24-hour fitness centre, or if it is time to work there are three meeting rooms and a complimentary 24-hour business centre. Stylish, modern and spacious, every refurbished guest rooms offers WiFi (fee applies), a flat-screen HDTV and a desk with ergonomic chair. Refresh with a selection of luxurious amenities in the contemporary bathroom and enjoy a restful night's sleep in the plush Sweet Dreams(R) by DoubleTree bed. All of this is just 22km from Melbourne's Tullamarine International Airport. ... more   less 
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Also Known As:
Citigate Melbourne Hotel Melbourne
Citigate Hotel Melbourne
Melbourne Citigate Hotel

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