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“overnight in Melbourne” 4 of 5 stars
Review of Citigate Melbourne

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Citigate Melbourne
4.0 of 5 Hotel   |   270 Flinders Street, Melbourne, Victoria 3000, Australia (Formerly Ramada Melbourne)   |  
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Ranked #74 of 170 hotels in Melbourne
Ocean Grove, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“overnight in Melbourne”
4 of 5 stars Reviewed December 24, 2013

Stayed overnight with a friend - two single beds in room which we further separated from each other and had plenty of room to do that. Good sleep and super comfortable pillows. The fittings in the room are a little worn/jaded but clean. Not much of a view but we were there for a function so the sleep and location most important to us. Reception staff very good. Overall a great hotel.

  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristian L, General Manager at Citigate Melbourne, responded to this review, January 8, 2014
Frances thanks for your feedback. We agree our pillow are amazing and the perfect accompaniment for our new beds. Make sure you come back and try them soon.

Kristian
0403504551
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
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London, United Kingdom
1 review
3 of 5 stars Reviewed December 16, 2013

Staff are all very helpful and friendly. Hotel is located at great location in city centre. Whole place is really clean however no lotion or free wifi were available in rooms. 30 min free wifi is available from lobby but if 30 minutes are not enough then have to constantly ask for new code to access internet.

  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristian L, General Manager at Citigate Melbourne, responded to this review, January 2, 2014
Thanks for letting us know of your recent experience at Citigate Melbourne.

We're delighted that you found the team friendly and helpful and you enjoyed the central location of the property.

As mentioned, Wi-Fi is available in the hotel lobby and is complimentary for the first 30 minutes. Alternatively there is a business centre on the 1st floor of the hotel offering unlimited internet access for all hotel guests.

Thank you again for your feedback and we look forward to seeing you back at the hotel in the near future.

Kind regards
Kristian Lindhe
General Manager
Citigate Melbourne
0403504551
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Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 13, 2013

Though a small scale hotel, Citigate Melbourne good location and excellent customer service made the stay thoroughly pleasant. We wanted to book it again to finish off our Melbourne trip but they were fully booked.

The room we had was of a good size and linens are clean. You are not afraid of going hungry as there are numerous eatries just around the corner.

The service staff though few in numbers, are always pleasant and wearing a smile. Their readiness to provide information and assistance to stow our luggage while we went to collect the car were greatly appreciated.

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristian L, General Manager at Citigate Melbourne, responded to this review, January 5, 2014
Thank you for telling us about your recent experience and sharing your views of Citigate Melbourne with your fellow travellers. We're delighted to hear that you enjoyed the location of the hotel and found the service to be of a very high standard.

We look forward to seeing you again in the future.


Kind regards
Kristian Lindhe
General Manager
0403504551
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Citigate Melbourne

Address: 270 Flinders Street, Melbourne, Victoria 3000, Australia (Formerly Ramada Melbourne)
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#64 Family Hotel in Melbourne
#66 Luxury Hotel in Melbourne
#74 On the Beach Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Citigate Melbourne 4*
Official Description (provided by the hotel):
Citigate Melbourne offers contemporary accommodation positioned opposite Flinders Street Station. The hotel is close to all the major sporting, fashion, entertainment and dining precincts within Melbourne. Citigate Melbourne features contemporary guest rooms with many offering breathtaking views of the Yarra River and Southbank. Guests can also enjoy a casual drink or meal in the relaxed environment of the Lobby Bar, keep healthy in the gymnasium, or surf the internet with free WiFi in the lobby and business centre. ... more   less 
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Also Known As:
Citigate Melbourne Hotel Melbourne
Citigate Hotel Melbourne
Melbourne Citigate Hotel

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