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“Ok Staff terriable hotel and room quality” 2 of 5 stars
Review of DoubleTree by Hilton Hotel Melbourne - Flinders Street

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DoubleTree by Hilton Hotel Melbourne - Flinders Street
4.0 of 5 Hotel   |   270 Flinders Street, Melbourne, Victoria 3000, Australia (Formerly Citigate Melbourne)   |  
Hotel amenities
Ranked #76 of 171 Hotels in Melbourne
Brisbane, Australia
1 review
“Ok Staff terriable hotel and room quality”
2 of 5 stars Reviewed April 4, 2013

so the staff where lovely but I knew more about there rewards program then I did, the room as soooo old and in need of and update, the hotel is in a great location but I don't think I would ever stay there again

  • Stayed March 2013, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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845 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
Date | Rating
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English first
Adelaide, Australia
1 review
4 of 5 stars Reviewed April 4, 2013

The hotel was great right from the moment we walked in the front doors. The staff were very professional and pleasant at the same time. As our room wasn't available they were able to put our bags in storage and made arrangements for the bags to then be delivered straight to our room once ready so all we had to do on our return was collect our room key and go straight there. No mucking around. The location was great as it is straight across from the Flinders Street Station and straight up the lane to the malls with plently of shopping. Have a fantastic time.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 4, 2013

We really love the southbank area and this hotel is idealy placed. Some of the reviews mentioned traffic and train noise but our room was very quiet and I would think only t a few on the Flinders Street frontage could possibly be affected.

As with most older inner city buildings there is limited view. But for the price we thought it was excellent value. We will stay here again

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 2, 2013

The upgrade to the city view room is very great!
The location is good!
Everything is good, except that I didn't find the milk for coffee, which can usually be found in the fridge in other hotel.
Anyway, it's a great room.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geelong, Australia
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 1, 2013 via mobile

Certainly cannot complain about the location. The room was very good. Much better in view of the cost. Room service operator very polite, repectful and helpful, providing promt and very efficient service. The wine provided was sensational. A Sticks pinot nior. Excellent staff at reception. Most certingly recommend. Paking could be considered an issue. Distance from the Citigate an cost. Thank you to all staff. Cheers.

Stayed April 2013, traveled solo
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New York City, New York
Top Contributor
57 reviews 57 reviews
42 hotel reviews
Reviews in 33 cities Reviews in 33 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 1, 2013

Stayed here on Melbourne cup weekend after another one of our impromptu nights on the town. Given that it was Melbourne cup weekend it was good that not only did they have a room available, but the tariff wasn't overinflated.
The rooms are a little small and even though they'd been taken over by Accor they wouldn't accept my Accor Advantage card, but this wasn't a big deal.
Location wise it's pretty hard to beat being directly opposite Flinder St station and a stones throw from Elizabeth Street.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 1, 2013

Found this hotel on Expedia & very happy with price.This hotel is located opposite Flinders St railway station. We arrived on a Friday night & the street was buzzing with people & general chaos to be expected of a central CBD precinct. The room was clean & windows sealed so the street noise not heard. Beds & pillow too soft for my liking.The reception staff were friendly & pointed us to the many quaint laneways filled with cafes & restauarants. Federation square was just up the road. A nice walk across the bridge to the Art centre & down to SouthGate & further along to the casino. Overall a great central location for a short city break.

Room Tip: Avoid rooms next to cleaners storerooms
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Melbourne - Flinders Street

Address: 270 Flinders Street, Melbourne, Victoria 3000, Australia (Formerly Citigate Melbourne)
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#68 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — DoubleTree by Hilton Hotel Melbourne - Flinders Street 4*
Number of rooms: 179
Reservation Options:
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Also Known As:
Citigate Melbourne Hotel Melbourne
Citigate Hotel Melbourne
Melbourne Citigate Hotel

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