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“Good Location to CBD” 4 of 5 stars
Review of Hotel Ibis Melbourne Little Bourke Street

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Hotel Ibis Melbourne Little Bourke Street
3.0 of 5 Hotel   |   600 Little Bourke Street, Melbourne, Victoria 3000, Australia (Melbourne CBD)   |  
Hotel amenities
Ranked #80 of 171 hotels in Melbourne
Port Douglas
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
“Good Location to CBD”
4 of 5 stars Reviewed February 6, 2013

Stayed here last week due to location from Southern Cross Station and the SkyBus terminal only 500 metres walk away.

Cosy small room with all normal Hotel amenities. Would go back again for a 1 to 2 night stay as close to CBD. Very good reception staff.

Room Tip: ask for high room as noise from street could be a nuisance
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibis3030, General Manager at Hotel Ibis Melbourne Little Bourke Street, responded to this review, February 7, 2013
Dear ManagerFreestyle

Many thanks for your feedback about your postive experience at the hotel recently.

We are delighted to hear that you enjoyed the stay and inparticular you found the staff to be very friendly. It is great for the staff to receive this type of feedback they really enjoy it.

We look forward to welcoming you back in the near future.

take care

Mary Ellen O'Malley
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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Brisbane
Top Contributor
53 reviews 53 reviews
52 hotel reviews
Reviews in 32 cities Reviews in 32 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 5, 2013

The location is very convenient being directly across the main road from the main bus station, including the airport bus, and trains. The narrow entrance off a side street is very inauspicious but this is in contrast to the very warm welcome from the reception staff. They were always very pleasant. As I was staying 3 nights I was given a free upgrade to one to one of the best rooms - eighth floor, very spacious with floor to ceiling windows at one end. All was bright clean and modern. There was something of a view - not easy given the location of the hotel. I was impressed by the two layers of roller blinds but there is problem with all blinds that they let in light round the sides. The bathroom was fairly small but well designed with a good shower. Everything was very clean. The bed was comfortable and I heard no noise at all at night. The only problem was the air conditioning, which was ineffective. I reported this to the maintenance man who made some improvements but it was still not all that good.
Near reception there was a good free computer which I used daily rather than pay for w-fi. I did not have the buffet breakfast, as there were numerous cafes in the streets nearby.

Room Tip: Rooms at the front and back have some degree of outlook but those at the side face on to a wall.
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibis3030, General Manager at Hotel Ibis Melbourne Little Bourke Street, responded to this review, February 7, 2013
Dear Tony273

Thank you for your time in providing valuable feedback.

It is pleasing to find that you enjoyed your stay at the hotel. Our sincere apologies that the air conditioning whilst fixed was not totally to your satisfaction. We will work on this with maintenance.

We look forward to welcoming you when next in Melbourne.

thanks
Mary Ellen O'Malley
General Manager
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Christchurch, New Zealand
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 31, 2013

While it was a roof over our heads and a bed to sleep in it wasn't much more than a step up from a backpackers. While it was close to Southern Cross Station it was nowhere near anything else. The reception area was dark and basic, infact the hallways and rooms were on the dark side too. Our bed was hard and our room was very noisy, the airconditioning and bathroom fan sounded like you were at the airport. Other room and outside noise was an issue. Couln't believe that they charge to lookafter your bags after checkout and before our airport shuttle pickup. On the up side breakfast was well priced and nice. Overall disappointed and won't be back.

  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibis3030, General Manager at Hotel Ibis Melbourne Little Bourke Street, responded to this review, February 4, 2013
Dear Accor Traveller

Many thanks for your time to provide valuable feedback on your recent.

Our sincere apologies that the hotel did not inspire confidence in your
experience. The hotel does have floor to ceiling windows to try and capture
as much natural light as possible, the surrounding tall buildings and overcast weather
can limit the access to this light at times.

We do request that if you find something not to your liking to contact Reception and we will be happy to look for a solution.

At Ibis in lieu of a portering service we offer coin operated lockers. This provides for a safe and easily accessible way to access you bags after departure.

We wish you all the best with your travels.

many thanks
Mary Ellen O'Malley
General Manager
Please to hear that the buffet breakfast was a winner for you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 29, 2013

Close to all the amenities, transport, & featured attractions. Able to use the Shuttle tram service, within easy walking distance to the airport shuttle service. Room was clean & tidy, bed very comfortable.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibis3030, General Manager at Hotel Ibis Melbourne Little Bourke Street, responded to this review, January 30, 2013
Dear Markgaffney

Great to hear that your enjoyed your recent stay. Many thanks for taking the time to share this valuable feedback with us.

We look forward to welcoming you back when next in Melbourne.

take care

Mary Ellen O'Malley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 22, 2013

This hotel was clean and tidy. The room was pretty cramped with toilet and bathroom forming part of the main room. Shower was step in the bath type. After dark it soon became apparent that the building next door was a nightclub as the boom boom music came at us through the walls. I would not stay here again but that is a choice of mine in relation to the enjoyment of peace an quiet. The one Staffmember I saw was friendly although I found a lot of difficulty locating henim when I wanted a beer and had to go for the leave the hotel option.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibis3030, General Manager at Hotel Ibis Melbourne Little Bourke Street, responded to this review, January 25, 2013
Dear dancing_2005

Many thanks for your time in providing valuable feedback on your recent stay at the hotel.

Apologies that the staff member was not available at the time you required to assist with your
beverage requirements. We have shared and discussed this with the team to take steps that this does not occur in the future.

There are a range of room types and the standard double and twin rooms are compact. All rooms have a shower over the bath and discussion are planned for 2013 too see what steps the hotel is able to undertake to have the baths removed and replaced with a shower only.

The hotel is located adjacent to the popular weekend nightclub area of King Street. At times this can be challenging and we continue to work closely with authorities as required.

Many thanks and we look forward to welcoming you back in the near future.

Mary Ellen O'Malley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Ibis Melbourne Little Bourke Street

Address: 600 Little Bourke Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Beach Fitness Center with Gym / Workout Room Restaurant Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Melbourne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Ibis Melbourne Little Bourke Street 3*
Official Description (provided by the hotel):
Ibis Melbourne Little Bourke Street is conveniently located in the city centre and near Etihad Stadium. Featuring 121 rooms, the hotel is also within walking distance of the Melbourne Convention and Exhibition Centre, Crown Casino, factory outlet shopping and the city’s financial, legal and entertainment precincts. Facilities include a breakfast room, Internet access and private offices. Conference rooms are available for a variety of small to medium functions, training seminars, trade shows or workshops. ... more   less 
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Also Known As:
Ibis Melbourne

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