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“Fabulous apartment; wonderful staff!” 5 of 5 stars
Review of Docklands Private Collection of Apartments

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Docklands Private Collection of Apartments
4.5 of 5 Condominium   |   41 Caravel Lane | Docklands, Melbourne, Victoria 3008, Australia (Docklands)   |  
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Hotel website
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Hotel amenities
Special Deal
Free breakfast with your stay
Newark-on-Trent, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Fabulous apartment; wonderful staff!”
5 of 5 stars Reviewed March 19, 2013

Having arrived in Australia (after the long flight from London) early in the morning we arrived at Digital Apartments, Docklands at 9.30 a.m., hoping to be able to leave our luggage prior to collecting the key later on. However Josh was extremely helpful and allowed us to check in there and then. He helped with cases and brought milk up to the apartment. Lyn also welcomed us. Nothing was too much trouble and Josh ensured that we were comfortable and understood how to operate the electrical appliances.

The quality and comfort of the apartment exceeded our expectations. It was well furnished and equipped with full sized kitchen and laundry appliances. A small balcony opened off the large, bright and airy double aspect bedroom and, on very hot nights, sleeping on the sofa bed in the sitting room, which was fully air conditioned, was a comfortable option.

The location could not have been better. Right on the doorstep of Southern Cross Railway Station and with a tram stop outside the front door getting about Melbourne was simple. The Docklands area was pleasant and offered many restaurants, a small supermarket and a discount shopping centre.

Checking out was simple and again Josh and a female member of staff were friendly and cheerful and offered advice for our onward journey along The Great Ocean Road.

All in all a wonderful week in a fabulous apartment. Highly recommended.

Room Tip: Ask for a corner apartment with double aspect windows.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyn K, General Manager at Docklands Private Collection of Apartments, responded to this review, April 17, 2013
Francophile645 thanks for your review. We appreciate you taking the time and we hope you had a lovely stay in Australia.
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149 reviews from our community

Traveler rating
    81
    55
    9
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55
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • Any
English first
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 18, 2013

The location is fantastic with the tram stop right outside the door. An excellent range of restaurants just a walk down the dock. Close to the Harbourtown discount shopping centre. Our one bedroom apartment had everything we needed including a heat pump which we used to heat the room after a Melbourne cool snap. We would highly recommend this property.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyn K, General Manager at Docklands Private Collection of Apartments, responded to this review, March 19, 2013
Thanks Kiwi-Freds, there can be cold snaps and hot snaps in Melbourne, a very diverse city in many ways that's for sure! We appreciate your time to review our apartments.
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Wellington
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 17, 2013

Let me state from the beginning: these apartments are stunning. Amazing views, great furniture, iPod dock and incredible sound system. The location is excellent (catch tram 35 for free to get around) and there are a couple of stores to buy everyday necessities.
On the downside: we had issues with the air conditioning, the temperature was 38 degrees everyday. Even though it was fixed on day 2, once we tried to regulate it, it stopped working again. I'm not sure what kind of AC is so complicated that 6 people couldn't figure it out, but printed instructions would have been nice.
There's no WiFi and no phone. We all had iPhones and iPads so I'm not sure the WiFi dongle would have worked.
Last but not least, TV was quite limited. I'm not sure it was Sky TV at all.
In spite of that, I'd definitively go back with a group of friends as it was great value for money.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyn K, General Manager at Docklands Private Collection of Apartments, responded to this review, March 19, 2013
Thanks for your review MrPablington. Your feedback assists us understand where we can improve our product offering.
The views are delightful as you mentioned and access to the city on a free tram is a bonus.
Air conditioning- we will take your feedback onboard about putting clearer instructions in our compendium.
Thank you for taking the time to help us keep our product at a premium level.
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townsville
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 16, 2013

We had a 1 bedroom Soho apartment for 4 nights. Ours was on floor 5. Our view was of the railway not the marina,which was disappointing but I guess not everyone can have the good view.
We arrived by taxi from the airport quite late ( taxi was approx. $60) The process to get our keys was very simple and we found our apartment with no problem.If you give them a couple days notice they can get grocery items for you and have them in the apartment ,which I did and it was all there as requested.The apartment was quite spacious,has everything you need.Washer and dryer in the bathroom.I have to say the couch was extremely uncomfortable. The bed was comfortable though which is more important.No WiFi.Oh and they give you soap,bodywash,shampoo and some washing powder too.The free tram is at the doorstep,loops around the city. A nice walk across the road is the promenade.Lots of restaurants(not open late)
and easy walk to IGA for groceries and you can walk to Harbourtown.All the staff were friendly and helpful.I was in desparate need of a babysitter and Lyn helped me out by recommending an agency in the building.Susan Rogan and they were fantastic.We were also able to get an 11am checkout with no fuss.The positives outweighed the negatives by far and we would definitely stay here again.Just worth noting when you book they only charge 1 nights accom then you pay the rest on arrival.

Room Tip: Definitely ask for a high floor and a Marina view.
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyn K, General Manager at Docklands Private Collection of Apartments, responded to this review, March 19, 2013
Thank you eternalquest23, every-one loves that we only charge 1 nights accom then you pay the rest on arrival!

If you want a harbour view next time you visit, let us know, or choose this on the booking page of our website as its an impressive location overlooking the harbour.
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Edinburgh
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 16, 2013

Hard to find but got there. We had a one bed apartment with view of railway instead of harbour so disappointed about that. Only one small window in main room so bedroom was airless. Adequately furnished and clean. Not serviced apartments unless you stay a week. That was a surprise. No free wifi but can go to office and sit there to get wifi. Staff friendly and pleasant. We stayed in several similar apartments while on holiday and this was the most basic. It wasn't an unpleasant stay but not nearly as lovely as it looked in photos.

Room Tip: Check if you are getting a harbour view.
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyn K, General Manager at Docklands Private Collection of Apartments, responded to this review, March 19, 2013
Hi Jollytraveller29, thanks for taking the time to review our apartments. If you stay with us again we can arrange a pre paid wifi for your use in the apartment.

Not all our apartments have harbour views and prices vary accordingly. On our website booking page we describe each apartment including whether or not the apartment has water views. Thanks for bringing your concerns to our attention.
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Sydney, Australia
Top Contributor
57 reviews 57 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 9, 2013

We stayed in a 1 bedroom SOHO apartment for four nights and it was perfect for our needs. The apartment was very modern and clean. The bathroom was roomy enough with a washer and dryer. The bed was reasonably hard, but comfortable. The kitchen had everything we needed. The lounge had to be one of the most comfortable hotel/apartment lounges we have ever come across! The lounge area was very spacious with a good sized tv and small dining table. We had a small balcony with a table and chair but with us both having issues with heights the see through grated floor of the balcony meant we couldn't use it.

The free tram at the doorstep makes it so easy to pop into the city, or its an easy walk over the bridge. There are plenty of nice restaurants along the water as well as a short walk to Harbourtown outlet shopping and an IGA for all your grocery needs.

Highly recommended and we will definitely stay here again.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyn K, General Manager at Docklands Private Collection of Apartments, responded to this review, March 19, 2013
Hello Michelle J. We really appreciate your comments about our apartments at Docklands. The location is very handy to Melbourne city centre and a bonus with the free tram.
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siracusa
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 4, 2013

it wasn't very easy to find the apartment as the adress and the name of private collection refers to the agency.we had no access to the gym and when we booked online the gym was included.The apartment is excellent,very clean with a stunning view over the docklands.The location is perfect to reach the centre.I really suggest this aprtment

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyn K, General Manager at Docklands Private Collection of Apartments, responded to this review, March 19, 2013
Thank you for your time and feedback mesabri. We will improve our information on our website with regard to how to locate our office and will put a map on the booking confirmation, thanks for the heads up on that issue.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Docklands Private Collection of Apartments

Address: 41 Caravel Lane | Docklands, Melbourne, Victoria 3008, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Docklands
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 112 Specialty Lodging in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Docklands Private Collection of Apartments 4.5*
Number of rooms: 45
Official Description (provided by the hotel):
Stay and enjoy the vibrant, cosmopolitan waterfront experience surrounding Docklands Private Collection of Apartments in Melbourne. We provide short and long term accommodation to corporate travellers and visitors to Melbourne. We have a rnage of 1,2,3 bedroom self contained apartments at NewQuay and Digital Harbour, the heart of Docklands. ... more   less 
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