Basic, but very clean and suited a family with 2 separate bedrooms in the family suite. Was a bit noisy due to the groaning water pipes on the first night but this seemed to settle down and was not a problem on subsequent nights. I suggest bringing your own Pillow as these were rock hard and lumpy. The staff are very helpful and friendly and there is a 24 hour reception. The location is very good for travelling around Melbourne by Public transport. Very close to eating and shopping facilities. can walk to Victoria Market from here easily. It would be great if the cafe downstairs offered a few more breakfast options. However it was only a short walk to other breakfast establishments. Good for the price.