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“Great location and friendly service” 4 of 5 stars
Review of Travelodge Southbank Melbourne

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Travelodge Southbank Melbourne
4.0 of 5 Hotel   |   9 Riverside Quay, Southbank, Melbourne, Victoria 3006, Australia (Southbank)   |  
Hotel amenities
Ranked #36 of 158 Hotels in Melbourne
Certificate of Excellence
Singapore, Singapore
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Great location and friendly service”
4 of 5 stars Reviewed May 8, 2013

I was with the husband on a short business trip and he chose this hotel. The location is really fantastic - near to Southgate and the Casino, and just across the river from Flinders Street Station.

The room was clean and didn't look too tired. It had a microwave oven (with some bowls, plates and cutlery)which is slightly unusual but nice to have. The shower had glass on one side and a shower curtain on the other, so the floor might get a little too wet. The toiletries were tiny!! I'm glad I brought my own. The king sized bed was firm and comfy.

We paid for internet because we wanted to be able to Skype and the speed was good.

The room did not come with breakfast but we decided to have the breakfast on the last morning. Here's a tip: If you book for breakfast the night before, it costs $15 per person. But if you choose to have breakfast in the morning, it will cost you $19. I'd say the breakfast was decent for $15. There was a selection of hot and cold items, decent coffee and tea.

All in all, a pleasant stay.

Stayed May 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenLancken, Manager at Travelodge Southbank Melbourne, responded to this review, May 8, 2013
Dear CHKL,

The Team are delighted to hear you enjoyed your recent stay at Travelodge Southbank. Thank you for taking the time to provide us with your positive feedback.

With regard to your bathroom feedback, we are about to roll out a bathroom refurbishment program that will see all rooms getting shower screens, new tilling and a vanity. We are also about to release a brand new range of amenities. Something you can look forward to on your next visit.

We look forward to welcoming you back to our Travelodge Hotels in the near future.

Warm Regards,

Ben Lancken
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,717 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (201)
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  • Danish first
  • Dutch first
  • English first
  • French first
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Blue Mountains
Level Contributor
69 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed May 7, 2013

We've stayed here before because of it's central location just a quick walk from the CBD and it's location in Southbank which has lots going on 24/7. The rooms are standard hotel issue with excellent beds and a very handy microwave and crockery supplied. Wi-fi is available at cost in the hotel or at the terminals in the foyer. Parking is across the street in a public car park - discounted by the hotel but check the times you use the car park. It's right next to the Eureka Tower which has the most stunning views across Melbourne - get there just before dusk - and is a must do when you're here. We would definitely stay here again.

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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenLancken, Manager at Travelodge Southbank Melbourne, responded to this review, May 8, 2013
Dear HafodBlueMountains,

The Team are delighted to hear you enjoyed your recent stay at Travelodge Southbank. Thank you for taking the time to provide us with your positive feedback.

I agree, there is nothing more spectacular than the view from Euraka Tower at dusk. We are glad to be able to offer Travelodge Guests 10% off admission to Eureka Tower!

We look forward to welcoming you back to our Travelodge Hotels in the near future.

Warm Regards,

Ben Lancken
Hotel Manager
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Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed May 7, 2013 via mobile

I plan my 1 week trip in Melbourne with initial stay in this hotel. I wrote to them to ask for the quote such as room rate, breakfast, airport pick up and earlier check in.

They replied my email to ask about the date of check in and check out. After this, no more reply from this hotel been received thereafter.

I feel very disappointed about the customer service.

  • Stayed May 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katanning, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed May 6, 2013

Took 29 travellers from Katanning, W.A, to Melbourne for 4 days, for the Anzac Day AFL game, shopping, sight-seeing. For friendly service, value for money and location for central Melbourne the Travelodge Southbank, is very hard to beat. Breakfast was very good value for money, with a wide selection food.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenLancken, Manager at Travelodge Southbank Melbourne, responded to this review, May 8, 2013
Dear AndrewKatanning,

We are so glad to hear that you and your group enjoyed your recent stay with us at Travelodge Southbank.

Thank you for taking the time to provide us with your positive feedback.

We look forward to welcoming you back to our Travelodge Hotels in the near future.

Warm Regards,

Ben Lancken
Hotel Manager
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Bidwill
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 5, 2013

Good value for money when you consider the great location. They could do with a few more washing machine. Internet prices were expensive. Beds were comfy and the rooms were Large and clean. I would stay here again.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenLancken, Manager at Travelodge Southbank Melbourne, responded to this review, May 8, 2013
Dear Warbs,

The Team are delighted to hear you enjoyed your recent stay at Travelodge Southbank. Thank you for taking the time to provide us with your positive feedback.

With regard to our internet pricing, something to keep in mind next time, we do offer complimentary WiFi in the lobby for 15 minutes per device per day.

We look forward to welcoming you back to our Travelodge Hotels in the near future.

Warm Regards,

Ben Lancken
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 2, 2013

my husband and i stayed in melbourne for 2 nights recently and chose to stay at the travelodge. value for money and location was what we were looking for when we booked this hotel. The travelodge has everything you need. friendly, efficient staff, clean and tidy rooms all within a walking distance of southbank, melbourne city, shopping, the rod laver arena and the aquarium.....i would certainly stay there again and highly recommend it to friends. there was even an ice machine available to use on the ground floor and tea and coffee making facilities in the room.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenLancken, Manager at Travelodge Southbank Melbourne, responded to this review, May 8, 2013
Dear JIMMY_went_there,

The Team are delighted to hear you enjoyed your recent stay at Travelodge Southbank. Thank you for taking the time to provide us with your positive feedback.

We look forward to welcoming you back to our Travelodge Hotels in the near future.

Warm Regards,

Ben Lancken
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Poole
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed May 2, 2013

We stayed one night at the Travelodge and were very pleased with our experience. It was lovely and close to Southbank which was great. We were pleased to have a kettle and a sink and a fridge in the room as well. The only downside was the bathroom. The unit had a crack in it and it's been a long time since I stayed in a room with a shower curtain. So I avoided using the shower. The staff were very helpful and we left our luggage in the store room whilst we did some sightseeing. I would definitely use again.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenLancken, Manager at Travelodge Southbank Melbourne, responded to this review, May 8, 2013
Dear xangrace,

The Team are delighted to hear you enjoyed your recent stay at Travelodge Southbank. Thank you for taking the time to provide us with your positive feedback.

Thank you for your comments regarding the bathroom. As part of our continual improvement program, we are currently working on a bathroom upgrade program. Once completed, all rooms will have new tiles, shower screen and bathroom vanity.

We look forward to welcoming you back to our Travelodge Hotels in the near future.

Warm Regards,

Ben Lancken
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Travelodge Southbank Melbourne

Address: 9 Riverside Quay, Southbank, Melbourne, Victoria 3006, Australia
Location: Australia > Victoria > Melbourne > Southbank
Amenities:
Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Wheelchair access
Hotel Style:
#7 Best Value Hotel in Melbourne
#25 Romantic Hotel in Melbourne
#29 Family Hotel in Melbourne
#31 Business Hotel in Melbourne
#35 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Travelodge Southbank Melbourne 4*
Number of rooms: 275
Official Description (provided by the hotel):
Travelodge Hotel Southbank is ideally located right by the Melbourne Yarra River, close to the CBD, major transport, shopping and dining. We are placed within walking distance of many major attractions in Melbourne, such as The Crown Casino and Entertainment Complex. Other destinations, such as the Melbourne Cricket Ground (MCG), Melbourne Aquarium, Rod Laver Arena, and the Royal Botanic Gardens are just minutes away. We offer fantastic Southbank Melbourne accommodation at great value. Join us and stay in one of our 275 hotel rooms. Our 24-hour reception assistance and friendly advice about the local area will help you to make the most of your stay. Ours is one of the best-placed Southbank Melbourne hotels for the smart traveller who appreciates great value and access to everything this diverse city has to offer. ... more   less 
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Also Known As:
Travelodge Southbank Melbourne Hotel Melbourne
Southbank Travel Lodge
Travelodge Melbourne
Travel Lodge Melbourne
Melbourne Travelodge
Melbourne Travel Lodge

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