We stayed here for 7 days. We arrived at 6:30 in the morning & unfortunately our room wasn't going to be ready until 2:00pm, so we had a wander around Melbourne for 7 hrs. That was ok, but we were pretty tired by the time we got into our room. Next time I will book an extra day, it was my bad.
The young guy at the counter was pleasant enough, but when we asked if he thought our room may be ready a bit earlier, he just said that it was a 2pm guarantee & he wasn't forthcoming with any other information. The other staff members were very friendly.
Now the room: it was adequate for our needs. The bed was firm but comfortable & the air-con worked well. It was made up every day.
The microwave didn't work very well & I forgot to let them know as I only used it once anyway. The shower needs a barrier in the cubicle so the water doesn't get everywhere. The towels were clean, but not very fluffy. It was value for money at $106 a night.
The location was brilliant, so close to everywhere. We walked our feet off every day. There are eateries all over the place. We didnt have breakfast at the hotel as we thought it was a bit expensive at $19 pp, when you could get a fully cooked breakfast at a cafe down the road for $10.
Overall the stay was a good one. The only reason I didn't give them 5 stars was I found a dried up chip under the bed when I looked under there to get my shoes.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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The Team are delighted to hear you enjoyed your recent stay at Travelodge Southbank. Thank you for taking the time to provide us with your positive feedback.
Thank you for your feedback regarding houskeeping, I have passed this onto our Housekeeping department. I would appreciate if you could get in touch and let me know which room you occupied so that I can ge the microwave looked at.
We look forward to welcoming you back to our Travelodge Hotels in the near future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.