Excellent location. The apartment we were allocated (2 bedroom) had dirty carpet in the lounge area, some previous guests have spilt Asian food. Our apartment had not been vacuumed after last guests, the balcony was filthy. I put my fingers under the very marked dining table, and touched some very yucky surfaces. The bathroom shower needs a good scrub. We had pre booked 4 nights, so could not cancel, only serviced 2 days of stay, only got clean very small towels, no wipe over of bathroom, very slack housekeeping. Needs total refurb. Air conditioner does not operate, heater in lounge is broken, pillows hard and smelly. If you are bringing your car, drive a small one, car park very difficult to get in and out of. We are trying another Quest today in Warrnambool and it is fab.
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- Also Known As:
- Quest Hero On Russell Hotel Melbourne
- Hotel Melbourne Quest