We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great location” 4 of 5 stars
Review of Quest Hero on Russell

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Quest Hero on Russell to your Saves list
Quest Hero on Russell
4.0 of 5 Small Hotel   |   140 Little Collins St, Melbourne, Victoria 3000, Australia   |  
Hotel amenities
Ranked #12 of 31 Melbourne B&B and Inns
Rotorua
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“Great location”
4 of 5 stars Reviewed November 11, 2012

My sisters and I stayed here while celebrating my sisters' birthdays. The location was perfect as we were either walking or using public transport. We had a 2 bedroom apartment which was spacious but not particularly clean. When I arrived I had to wait outside in the cold wind as the door was locked as the 1 person on the desk had gone to show another guest to their room. The early morning (about 4am) rubbish collection on the street was very noisey and seemed to last for ages even though we were on the 11th floor. There were a couple of things not working but were fixed very promptly when notified except for the free wifi which was only available intermittently and we were told that it was being fixed but was the same for the 4 days we stayed. The location is definitely the biggest positive of these apartments

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

144 reviews from our community

Traveler rating
    28
    54
    42
    14
    6
See reviews for
45
14
7
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Brisbane, Australia
Top Contributor
51 reviews 51 reviews
26 hotel reviews
Reviews in 28 cities Reviews in 28 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed November 7, 2012

We stayed here for a girls trip. 5 in total. The room itself was big and spacious and accommodated us well. Was also in a good location. Unfortunately that's were it stopped. The room wasn't clean, particularly the carpet was foul. Not enough mirrors... only in the bathroom. No where to store luggage for late check out. Had to sit it in the foyer.

Overall, served its purpose but won't be staying there again.

Room Tip: Apparently the higher rooms are better.... but we didn't see them.
See more room tips
  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth WA
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 5, 2012

The Quest Hero Apartment is a wonderful place to stay if you are visiting central Melbourne particularly if you are wanting to get around only using public transport. The location is ideal, the apartment (we stayed in a 3 bedroom suite) is spacious and clean and the staff in the lobby are very helpful. The teenagers in our party were happy about the free wifi that was available altho it seemed to drop out for periods of time.
The bathrooms were great - lots of hot water and cupboard space.
The one downside, which is big enough to stop us ever staying there again unfortunately was the noise - even tho we were on the 11th floor the noise was the street was incredible - cars, sirens, yelling etc.....
If you can sleep with earplugs then this Quest is great value for money and the place for you.

Room Tip: Use earplugs at night for a good nights sleep.
See more room tips
  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide
Top Contributor
131 reviews 131 reviews
33 hotel reviews
Reviews in 60 cities Reviews in 60 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed October 31, 2012

Another satisfactory stay at this Quest apartment. Had a 2 bed std apartment, space, well appointed, kitchen, laundry facilities in unit, and great location. Certainly no complaints re apartment. Had basic servicing over 5 days, no service on a sunday. Well stocked in toiletries, kitchen and laundry products. Stayed numerous times before, always check here first when visiting Melbourne. Rebooked for a few months time. Price is best going for what u get. Only slight negatives are small reception involves accessing via a small number of steps ( not suitable for older people unable to carry cases) and can sometimes hear some noise ( cars people garbage trucks) depending where your room positioned. But you are staying in a CBD area so this is to be expected. No noise from adjacent rooms experienced by us, so really would say place is reasonably quiet. Helpful friendly reception staff. Highly recommend.

Stayed October 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurgaon, Haryana, India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 23, 2012

The location was just brilliant. In CBD and a walking distance from a great many locations. China Town was right next door, so were shopping zones, art galleries, and cool hangout zones. A very good place to stay if you want to discover CBD, Melbourne. Very conveniently located for official trips too. A big thumbs up.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tweed Valley NSW
Top Contributor
154 reviews 154 reviews
44 hotel reviews
Reviews in 43 cities Reviews in 43 cities
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed October 11, 2012

We had a 2 bedroom apartment and everything in the room and everyone on staff were really good. Clean, spacious, well-equipped. However the noise during the night was a factor for sure. We were on the 6th floor but trucks started emptying rubbish bins and bottles at about 3am and continued crashing and reversing noises on and off till about 7am on the first night. After that night a pair of ear plugs fixed the problem. Just be aware.

Room Tip: Maybe request a room away from the service lane joining Lt Collins St and Bourke St.... if that'...
See more room tips
  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aussies going to europe
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed October 9, 2012

We just got back from a 5 night stay in a 3 bedroom apartment. The apartment was a great size for 5 people and we were comfortable enough. There was a separate laundry in our apartment which had a washing machine and dryer, which would be great for long stays and families with children. The beds were comfortable & easily slept 6. The location was great, a few minutes walk to Flinders Street Station, Bourke Street Mall and Federation Square. Public transport very accessible. The young lady at the reception desk was pleasant and very helpful. The downside to the apartment was it was very noisy at night, and hard for us to sleep. There was the traffic noise and people noise from the nearby pubs & restaurants. People shouting at 2am was quite annoying. Our apartment was on the 11th floor, so I would imagine it was worse lower down. There is also some construction going on in the area, which started quite early in the morning. I wouldn't choose to stay here again. There are other Quests in Mebourne that are better if you are looking for a decent nights sleep.

Room Tip: Ask for a higher floor, and perhaps try not to stay there over a Friday & Sat night if you need...
See more room tips
  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Quest Hero on Russell? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quest Hero on Russell

Address: 140 Little Collins St, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #12 of 31 B&Bs / Inns in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Quest Hero on Russell 4*
Number of rooms: 43
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Travelocity, TripOnline SA, Agoda and Odigeo so you can book your Quest Hero on Russell reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quest Hero On Russell Hotel Melbourne
Hotel Melbourne Quest

Owners: What's your side of the story?

If you own or manage Quest Hero on Russell, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.