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“So - so for couples” 3 of 5 stars
Review of Rendezvous Grand Hotel Melbourne

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Rendezvous Grand Hotel Melbourne
4.5 of 5 Hotel   |   328 Flinders Street, Melbourne, Victoria 3000, Australia   |  
Hotel amenities
Ranked #59 of 170 hotels in Melbourne
Wellington, New Zealand
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“So - so for couples”
3 of 5 stars Reviewed March 26, 2014

Stayed here for 8 nights in July 2011. They had hotel front renovations happening when we arrived. Got shown to our room and requested a change as there was scaffolding and workman right outside the window. New room was marginally better although so hot as we couldnt work the air conditioning. Centrally located Hotel though.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sridhar K, Front Office Manager at Rendezvous Grand Hotel Melbourne, responded to this review, March 29, 2014
Dear Wellybaby86,

Thank you for your continued patronage and comments after your most recent stay at the Rendezvous Grand Hotel Melbourne.

Please accept our sincere apologies for the regrettable inconvenience caused due to the improper functioning of the room air-conditioning. Please feel free to contact me at s.kakarlapudi@rendezvoushotels.com and it would be my pleasure to personally coordinate your room reservations and allocate the room which suits you the best.

We look forward to welcoming you back to the Rendezvous Grand Hotel Melbourne in the not too distant future.

Best Regards,
Sridhar Kakarlapudi
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (303)
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English first
Hamilton, New Zealand
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 26, 2014

Very convenient City location, close to trams and Flinders St station rail links, Spencer Station and Shuttle terminal from Airport was less convenient, especially as the trams were diverted for the GP traffic. Small but comfortable room with no view, great little bathroom, noisy and too cool air-conditioning, would not adjust to warmer settings. Superb breakfasts in basement restaurant as was the dinner there. We LOVED the décor, and attentive service.
This is our 2nd visit, and we will be back.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sridhar K, Front Office Manager at Rendezvous Grand Hotel Melbourne, responded to this review, March 29, 2014
Dear magic1an,

Thank you for your continued patronage and comments after your recent stay at the Rendezvous Grand Hotel Melbourne.

We are pleased to note that you had an enjoyable stay with us taking advantage of our central location. It was indeed our pleasure to take care of you.

We look forward to welcoming you back to the Rendezvous Grand Hotel Melbourne in the not too distant future.

Best Regards,
Sridhar Kakarlapudi
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 25, 2014

The room was very small and the bathroom even smaller!! So if you were planning on staying more than one night you might find it a little too squishy.
We got a room with no view, just the back of the hotel which showed us lots of airconditioning pipes. However, this was fine as it meant no street noise and the room was extremely dark so perfect sleeping conditions.
The location is great, we just had a short leisurely walk across the river to Crown for drinks and dinner.
We didn't eat or drink at the premises we really only booked it for the location and the fact we got a Corporate Rate... not sure I'd spend the usual $245 to stay here.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sridhar K, Front Office Manager at Rendezvous Grand Hotel Melbourne, responded to this review, March 26, 2014
Dear Feliss74,

Thank you for your comments after your recent stay at the Rendezvous Grand Hotel Melbourne.

We agree that some room layouts are smaller than others, and being over 100 years old and heritage listed, we have a large variety of room configurations available. We have attempted to ensure that the layout of rooms are in the most practical and comfortable layout possible whilst ensuring we provide the amenities our guests require.

Please feel free to contact me at s.kakarlapudi@rendezvoushotels.com and it would be my pleasure to personally coordinate your room reservations and allocate the room which suits you the best.

We look forward to welcoming you back to the Rendezvous Grand Hotel Melbourne in the not too distant future.

Best Regards,
Sridhar Kakarlapudi
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed March 25, 2014 via mobile

Entered the hotel, struggling with bags. No one bothered to assist or say hello.
Went upstairs cleaner still cleaning at 5:50pm. Cleaning Trolley, garbage bag and vacuum blocking hallway.
Get thru and enter the hotel room. Find dirty cleaning rag in shower along with a dirty pair of men's underpants
Gave them to cleaner.
Room so small, could not swing a cat and even a mouse is too big. Crappy bathrooms so small you have to be good at Tetris just to sit on the toilet or shower in the ultra narrow bath.
Wifi is crap.
Not worth the money, not coming back here

  • Stayed March 2014
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sridhar K, Front Office Manager at Rendezvous Grand Hotel Melbourne, responded to this review, March 26, 2014
Dear cjaz,

Thank you for your comments after your recent stay at the Rendezvous Grand Hotel Melbourne.

We are dismayed to learn of your overall disappointing stay with us. Please accept my sincere apologies for our obvious shortcomings and the regrettable inconvenience caused.

We agree that some room layouts are smaller than others, and being over 100 years old and heritage listed, we have a large variety of room configurations available. We have attempted to ensure that the layout of rooms are in the most practical and comfortable layout possible whilst ensuring we provide the amenities our guests require.

At the Rendezvous Grand Hotel Melbourne, we pride ourselves in offering the highest levels of care and hospitality to all our guests. It is evident that we have fallen short of the expectation that we have set for ourselves and you are certainly entitled to expect. We have since reviewed your feedback with the Department Heads concerned and have taken corrective actions to ensure that this will not recur.

Please feel free to contact me at s.kakarlapudi@rendezvoushotels.com and it would be my pleasure to personally coordinate your room reservations and allocate the room which suits you the best.

We look forward to welcoming you back to the Rendezvous Grand Hotel Melbourne in the not too distant future.

Best Regards,
Sridhar Kakarlapudi
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Launceston, Tasmania, Australia
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 25, 2014

The room was small, a bit gloomy and no view. The bathroom was very small but excellent; newly renovated. We were in a room where street noise was not an issue, but the air conditioner fan was very noisy. The location is good in that it's close to South Bank and the city centre, but the actual setting isn't fabulous.

  • Stayed March 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sridhar K, Front Office Manager at Rendezvous Grand Hotel Melbourne, responded to this review, March 26, 2014
Dear Jacqui B,

Thank you for your comments after your recent stay at the Rendezvous Grand Hotel Melbourne.

We are pleased to note that you had an enjoyable stay with us taking advantage of our central location. It was indeed our pleasure to take care of you and we have also noted your comments about the room size and layout.

We agree that some room layouts are smaller than others, and being 100 years old this year and heritage listed, we have a large variety of room configurations available. We have attempted to ensure that the layout of rooms are in the most practical and comfortable layout possible whilst ensuring we provide the amenities our guests require.

Please feel free to contact me at s.kakarlapudi@rendezvoushotels.com and it would be my pleasure to personally coordinate your room reservations and allocate the room which suits you the best.

Look forward to welcoming you back to the Rendezvous Grand Hotel Melbourne in the not too distant future.

Best Regards,
Sridhar Kakarlapudi
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Launceston, Australia
1 review
3 of 5 stars Reviewed March 24, 2014 via mobile

I have stayed in nicer rooms for Less money at southbank , rooms very small and even with all lights on it was still dark, not value for money. Foyer was lovely but over all very tired. Location good for walking to town or train station. Staff helpfull, rooms weren't made up though until 4.30 that arfternoon.

  • Stayed March 2014
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sridhar K, Front Office Manager at Rendezvous Grand Hotel Melbourne, responded to this review, March 24, 2014
Dear Michellehughes 1960,

Thank you for your comments after your recent stay at the Rendezvous Grand Hotel Melbourne.

We agree that some room layouts are smaller than others, and being 100 years old this year and heritage listed, we have a large variety of room configurations available. We have attempted to ensure that the layout of rooms are in the most practical and comfortable layout possible whilst ensuring we provide the amenities our guests require.

Please accept my sincere apologies for the regrettable inconvenience caused to you by the unsual delay in making your room available upon your arrival and we can only hope that you would indulge us on this occasion.

Feel free to contact me at s.kakarlapudi@rendezvoushotels.com and it would be my pleasure to personally coordinate your room reservations and allocate the room which suits you the best.

We look forward to welcoming you back to the Rendezvous Grand Hotel Melbourne in the not too distant future.

Best Regards,
Sridhar Kakarlapudi
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 23, 2014

I stayed here during a business trip. The location is central but not exciting. The hotel feels newly renovated and the room itself was nice, it was just completely spoiled by the view to a brick wall. I would choose somewhere else next time.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sridhar K, Front Office Manager at Rendezvous Grand Hotel Melbourne, responded to this review, March 24, 2014
Dear Kasper J,

Thank you for your comments after your recent stay at the Rendezvous Grand Hotel Melbourne.

We are pleased to note that you had an enjoyable stay and it was indeed our pleasure to take care of you.

Please do note that we do have rooms with the South Bank View which are subject to availability. Feel free to contact me at s.kakarlapudi@rendezvoushotels.com and it would be my pleasure to personally coordinate your room reservations and allocate the room which suits you the best.

We look forward to welcoming you back to the Rendezvous Grand Hotel Melbourne in the not too distant future.

Best Regards,
Sridhar Kakarlapudi
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rendezvous Grand Hotel Melbourne

Address: 328 Flinders Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#44 Romantic Hotel in Melbourne
#54 Luxury Hotel in Melbourne
#57 Business Hotel in Melbourne
#59 On the Beach Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Rendezvous Grand Hotel Melbourne 4.5*
Reservation Options:
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Also Known As:
Melbourne Rendezvous Hotel

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