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“Trendy hotel in a good location.” 4 of 5 stars
Review of Jasper Hotel

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Jasper Hotel
4.0 of 5 Hotel   |   489 Elizabeth Street, Melbourne, Victoria 3000, Australia (Melbourne CBD)   |  
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Hotel website
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Hotel amenities
Special Rate
Renovation Special $89*
Ranked #94 of 171 hotels in Melbourne
Top Contributor
74 reviews 74 reviews
24 hotel reviews
Reviews in 36 cities Reviews in 36 cities
38 helpful votes 38 helpful votes
“Trendy hotel in a good location.”
4 of 5 stars Reviewed October 1, 2013 via mobile

This hotel is situated in the Northern area of Melbourne. Tram stops are only a 5 minute walk away and Federation Square and other attractions are within walking distance. The room itself was trendy, clean and had everything we needed. The staff were very friendly snd accommodating. The hotel boasts one of the best breakfasts in Melbourne, but we found it disappointing; if you have it included in the room price then you only have a choice of 2 cooked meals and muesli. You can only have coffee/tea or juice, not both which is something I have come to expect. Wifi is available but you have to pay, though I feel for the price you pay it should be included. The room service menu looked very expensive, so I would recommend going to some of the street side restaurants near the hotel which we visited on multiple occasions. Overall, a good hotel at a competitive price with a few things to improve on.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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286 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 1, 2013

Jasper Hotel is conveniently located just a few steps from the famous Victoria market, which makes carrying of purchases easy. Hotel lobby is very spacious with a welcoming feel and a nice aroma. Your room card only allows you to travel up to that floor using the lift, which makes it very secure. There is also free computer/wi fi usage on every floor. Upon entering the room, I find it very modern and pretty, also very very clean, including the toilet. The heater and lighting of the room is good, bed is very soft and comfy, and plus point for the extra number of power points in the room! Room is equipped with tv, hair dryer, electric kettle and iron. Shower is powerful and water heats up just fine. Toiletries included as well. All in all an excellent boutique hotel, I will come back again for sure!

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Whatton
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 30, 2013 via mobile

Stayed here during the 2013 Lions Tour. Served purpose of somewhere to stay. Facilities not great it's a long walk from town bit it served as our base. They completely forgot to deliver breakfast on Martins birthday which was a great shame. Wouldn't go back

  • Stayed June 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Auckland, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 29, 2013

I like the Jasper. I stayed here before when it was the YMCA and it has certainly improved since then. The room are fresh, clean and it is convenient to North Melbourne, QV markets and Lygon Street. The cafe does a great muesli breakfast and good coffee. OK, it is noisy on market mornings and the tourist horses clip-clopping past but that's the city for you. If you want 5 star, you pay for it, but if you are after a good deal at this end of the city, the Jasper was fine.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Copenhagen, Denmark
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 28, 2013

Nice rooms, but noise due to lack of double glassing. No free-internet - really expensive internet connection, again one of the small things that makes life nice. Add 10 $ to the room price and make it free.
Really lovely breakfast, thought a bit uninspiring after five days.
The noise and internet connection makes this unsatisfactory, but on all other parameters a nice hotel.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Townsville, Australia
1 review
2 of 5 stars Reviewed September 26, 2013

We stayed here for 3 nights. I requested a room on the upper levels when booking but when we arrived we were placed on level 4 in room 407. This room had a view of a roof top which forced us to have the blinds closed the entire stay. The room was very poorly lit with only 3 lamps and a small light near the door. The TV was terrible, poor sound and picture. For an executive room it definitely wasn't 4 stars! We were confused why the room service is cooked and delivered by an external company, our dinner was terrible and a waste of $66. The 2 positives were the bathroom was quite good and the location. I definitely won't stay here again and unfortunately wouldn't recommend to anyone.

  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mona Vale, Australia
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed September 12, 2013

I travel to Melbourne regularly for work and occasionally I get put in the Jasper. They have a great cafe downstairs that makes a very good Eggs Benedict, but the accommodation is quite poor. The rooms are nice modern and clean - but they are noisy.

The last room I stayed in was on level 8 and faced Elizabeth St - I could not sleep until after 11pm when the noise and traffic backed off - yet was woken up a 6am as the traffic and trams started to pick up again.

For this reason I will do whatever I can to avoid staying here again.

Room Tip: Don't get a room that faces Elizabeth St.
See more room tips
  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Jasper Hotel

Address: 489 Elizabeth Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Best Value Hotel in Melbourne
#79 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Jasper Hotel 4*
Official Description (provided by the hotel):
Jasper Hotel, Melbourne’s vibrant boutique hotel located in the city’s CBD Market Precinct, offers contemporary 4 star accommodation, dining, extensive conference and meeting facilities – all complimented by a strikingly high level of service.Welcoming corporate, leisure and conference guests, the Jasper provides a full array of facilities including modern room and suite appointments, mini bar, LCD TV, 24 hour in room dining, 24 hour Reception, iPhone docking stations, wifi internet access plus indoor and outdoor dining at Jasper Kitchen 7 days a week.At the Jasper Hotel, the focus is to give our guests a truly memorable experience. At the Jasper, our service and attitude is not a process. It’s an instinct. ... more   less 
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Also Known As:
Jasper Hotel Melbourne

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