My husband and I booked this hotel through wotif (mystery booking) and we have no regrets!
We have stayed at Accor hotels before and this one, by far, was our favourite for its unpretentious charm and sophistication. The building has an interesting history and therefore great character (huge hallways, beautiful rooms). We LOVED it and will certainly be back.
Friendly staff, quick response to any needs
Super comfortable bed with lovely duvets
Spacious studio accommodation
Pool, fitness centre and sauna
Awesome room, huge hallways
Library collection for visitors to borrow
Location, location, location! (out of the way but very close to trams & main train station)
Quality towels, robes/dressing gowns and toiletries (shampoo, conditioner, body wash & moisturiser)
Close to IGA for any grocery needs
Private balcony attached to our room
Private, quiet (cannot hear neighbours in their rooms)
Beautiful building! Beautiful landscape around pool area
spa pool/hot tub was out of service
Could hear the train in 'track facing' room (but would still definitely stay again)
LOVED it. We really did have a marvellous time and loved the Grand Hotel. What a lucky gamble on the wotif mystery room! I'll never do that again because we want to guarantee that we stay at the GRAND HOTEL MELBOURNE!!!