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“Wonderful Heritage property” 5 of 5 stars
Review of Grand Hotel Melbourne - A Member of the MGallery Collection

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Grand Hotel Melbourne - A Member of the MGallery Collection
5.0 of 5 Hotel   |   33 Spencer St., Melbourne, Victoria 3000, Australia (Melbourne CBD)   |  
Hotel amenities
Ranked #53 of 171 hotels in Melbourne
kent
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
Reviews in 14 cities Reviews in 14 cities
53 helpful votes 53 helpful votes
“Wonderful Heritage property”
5 of 5 stars Reviewed November 18, 2012

Location within wakling distance to convention centre, casino, and spencer st station make this a great place to stay. This conversion of the old railway admin building makes it a great old world feel with wide corridors, creaky floor boards, a library to name a few.
It isa step back in time. The rooms retain the historic feel with modern updates and comfort.
Staff in bar excellent!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
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English first
Melbourne
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed November 15, 2012

Stayed here for two nights recently over the Melbourne Cup Carnival. Motel is in a good location in Spencer Street – right near Southern Cross Station – within walking distance to casino, aquarium, Southbank. Rooms where clean and very spacious with a small kitchen facility. King size bed was very comfortable. Staff where friendly. Don’t be put off by its location right next to a train line. The only time I heard a train was when I was outside in the carpark. Didn’t have breakfast downstairs as there were lots of little cafes located close by. Did have a drink in the bar which to my surprise closed quite early even while there were still paying customers – maybe that was because it was public holiday? Would stay there again.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melb
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 13, 2012

This is such a wonderful hotel. The architecture is wonderful. Rooms fantastic with living downstairs and bedroom/bathroom in loft upstairs. Always love the chance to stay in town there. A lot of history as the building is the old Railway Administrative Office. Bar down stairs is good.

Room Tip: Advance purchase are great at $180 per night for a high quality room
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 12, 2012

The closeness and cheapness of the Skybus gives this hotel another benefit. I had a 9am international departure which was comfortably made.
Pay the bill the night before in case the computer is resetting, and do request a quiet room unless you enjoy a noticeable hum from the trains.
I couldn't manage a meal. The restaurant looked handy. Another time I'd seek out the Secret Garden.
Cheap rate for Advantage Plus Members has upped the score a little, together with the comfortable bed and excellent Roger and Gallet soap etc.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 11, 2012

The beds are so comfortable at this hotel. And a big special mention to George the Concierge. The nicest man ever! Great location to Casino and Southbank,.The breakfast was amazing,. The only problem we had was the bar downstairs closed to early.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Broome, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed November 9, 2012

Excellent location and rooms. A great place to stay for a special occasion. Loved the elegant wide corridors and loft rooms.

Only other comment is that we would have like to see the grand staircase in the residential section but had to ask at reception to organise it - maybe there is another way?

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 9, 2012

Stayed here recently for several nights mainly due to proximity to the exhibition centre. The staff are friendly the rooms have an interesting mezzanine bedroom. Just two gripes really. Internet service is charged for each device even though it's likely you will only be using one at a time so each laptop, phone, iPad, iPod and tablet will be charged the daily rate. I usually avoid hotels that provide this 'service' on principle. And there is no breakfast buffet so if you are in a hurry, you go hungry. Good but could be better.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Melbourne - A Member of the MGallery Collection

Address: 33 Spencer St., Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#38 Romantic Hotel in Melbourne
#42 Business Hotel in Melbourne
#48 Luxury Hotel in Melbourne
#53 On the Beach Hotel in Melbourne
#59 Family Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hotel Melbourne - A Member of the MGallery Collection 5*
Official Description (provided by the hotel):
Centrally located adjacent to Southern Cross station and close to Melbourne city shopping, theatres, galleries and museums, The Grand Hotel Melbourne - a member of the MGallery collection is one of the most treasured heritage buildings in Victoria. Offering modern five star comfort, it exudes Victorian grandeur, with ornate detailing harking back to the 1800s. The Grand Hotel Melbourne provides deluxe Melbourne accommodation, with 103 spacious suites, a pool, spa, gym, library and hidden garden. ... more   less 
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Also Known As:
Grand Hotel Melbourne
Sofitel Melbourne

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